Integrating ServiceNow Virtual Agent with Slack

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Enables ServiceNow® Virtual Agent to integrate with the Slack application.

    The Virtual Agent integration with Slack creates a one-to-one association between the ServiceNow instance that you are installing from and the Slack workspace in which the integration runs. By default, Virtual Agent supports one-click installation that integrates one Slack workspace with one ServiceNow instance, which uses the Now Virtual Agent by default.