---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Configure event subscription and Webhook URL

# Configure event subscription and Webhook URL {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the event subscription and the Webhook URL.

## Before you begin

Role required: admin

## Procedure

1. Open the Slack app from step one.
2. Select Event Subscriptions.
3. In the Request URL field, enter the request URL.  
   For example, enter <kbd class="ph userinput"> https://{instancename}/api/sn_oe_sfs/collaboration_slack_event_processor/chats</kbd>.
4. Select Subscribe to events on behalf of users.
5. Add these events:  
   {#configure-event-subscription-webhook-url__table_acw_dkx_zdc__entry__3}

   | Event Name | Description | Required Scope |
   |-|-|-|
   | member_joined_channel | A user joined a public channel, private channel, or MPDM. | channels:read or groups:read or mpim:read |
   | member_left_channel | A user left a public or private channel. | channels:read or groups:read |
   | message.channels | A message was posted to a channel. | channels:history |
   | message.groups | A message was posted to a private channel. | groups:history |
   | message.im | A message was posted in a direct message channel. | im:history |
   [ ]

   {#configure-event-subscription-webhook-url__table_acw_dkx_zdc}
6. Select Subscribe to bot Events.
7. Add these events:  
   {#configure-event-subscription-webhook-url__table_blw_fh1_kgc__entry__3}

   | Event Name | Description | Required Scope |
   |-|-|-|
   | member_left_channel | A user left a public or private channel. | channels:read or groups:read |
   | message.channels | A message was posted to a channel. | channels:history |
   | message.im | A message was posted in a direct message channel. | im:history |
   [ ]

   {#configure-event-subscription-webhook-url__table_blw_fh1_kgc}