---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Components installed with Agent-Initiated Messaging Interface

# Components installed with Agent-Initiated Messaging Interface {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with installation of the Agent-Initiated Messaging Interface application, including tables, plugins, and ServiceNow Store
applications.
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US).

## Tables installed {#installed-with-agent-init-messg__section_s1x_dzh_wdb}

{#installed-with-agent-init-messg__table_fbz_45z_vdb__entry__2}

| Table | Description |
|-|-|
| Agent initiated messaging configuration \[sn_agent_initiated_msg_config\] | Extends the application file. Base table for all service channel configurations for composing agent-initiated messages. |
[ ]

{#installed-with-agent-init-messg__table_fbz_45z_vdb}

## Plugins installed {#installed-with-agent-init-messg__section_xmb_lzy_ynb}

{#installed-with-agent-init-messg__table_rxq_xkz_ynb__entry__2}

| Plugin | Description |
|-|-|
| Conversational Messaging (com.glide.messaging.awa) | Enables messaging actions that are performed when an event occurs. |
[ ]

{#installed-with-agent-init-messg__table_rxq_xkz_ynb}

## ServiceNow Store applications installed {#installed-with-agent-init-messg__section_pvq_kzy_ynb}

{#installed-with-agent-init-messg__table_qwv_blz_ynb__entry__2}

| Application | Description |
|-|-|
| Agent Messaging Component | Contains UI components for composing agent-initiated messages. |
[ ]

{#installed-with-agent-init-messg__table_qwv_blz_ynb}