---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Integrating ServiceNow Virtual Agent with Slack

# Integrating ServiceNow Virtual Agent with Slack {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enables ServiceNow®
Virtual Agent to integrate with the Slack application.

The Virtual Agent integration with Slack creates a one-to-one association between the ServiceNow instance that you are installing from and the Slack workspace in which the integration runs. By default, Virtual Agent supports one-click installation that integrates one Slack workspace with one ServiceNow instance, which uses the Now Virtual Agent by default.
* **[Install the Conversational Integration with Slack](https://servicenow-prod.fluidtopics.net/xKRN8gUhTn~3JOPKqGGrGQ)**   
  You can install the Conversational Integration with Slack (sn_va_slack) application if you have the admin role.
* **[Integrate ServiceNow Virtual Agent with Slack](https://servicenow-prod.fluidtopics.net/RRPx5ECOUAURtumiAMjzDQ)**   
  Add the Virtual Agent bot to your ServiceNow® instance to integrate with Slack.
* **[Override Slack integration](https://servicenow-prod.fluidtopics.net/mQkB9ewbWaCAmVB~RMwcKw)**   
  Override Virtual Agent integration with Slack.
* **[Manage the ServiceNow Virtual Agent integration with Slack](https://servicenow-prod.fluidtopics.net/HjlY5FTtTgZXmPGeWr2NtQ)**   
  Manage your Conversational Integration with Slack application, its branding, and customize the bot-specific messages in your ServiceNow instance after integration.
* **[Remove ServiceNow Virtual Agent integration with Slack](https://servicenow-prod.fluidtopics.net/QFXNpDjiyrvXdjZc4z4s3w)**   
  Remove the ServiceNow Virtual Agent integration from your ServiceNow instance to disassociate the Slack app.