---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Add a condition builder to promoted assets

# Add a condition builder to promoted assets {#ariaid-title1}

Release version: Yokohama  
Updated September 25, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can define a condition for a given promoted Virtual Agent topic to bring it higher up on the list of promoted assets in a panel conversation.

## Before you begin

Role required: virtual_agent_admin or admin.

To define a condition for a topic, you must promote it first. For more information, see [Promote or demote LLM conversational subflows, actions, and topics in Virtual Agent Designer](https://servicenow-prod.fluidtopics.net/~KMKr0jIBVMVW3QJ5YL47g "Promote assets including conversational subflows, conversational actions, and topics in Virtual Agent Designer, after associating them with a large language model (LLM) assistant, to have them suggested to the user by the LLM assistant.").

## About this task

Add a condition to a chosen Virtual Agent topic to have it displayed higher on the list of promoted assets in a panel conversation. This condition overrides the Number value on the Promoted Skills
\[sys_cs_context_profile_promoted_skill_list\] table.

## Procedure

1. Navigate to All, then enter <kbd class="ph userinput">sys_cs_context_profile_promoted_skill.list</kbd> in the filter.
2. Select your chosen promoted asset from the list.
3. In the Condition field, set the chosen condition for your promoted asset.  
   For example, <kbd class="ph userinput">URL &gt; contains &gt; conversation</kbd>.
4. In the Condition mode field, select your condition.  
   Note:  
   In the current release, Simple is the only available condition mode.
5. Select Update.
{#add-condition-builder-promoted-topics__steps_er4_fdb_5gc}

## Result

The promoted asset's Condition on the Promoted Skills table shows the defined condition.

The promoted asset now shows Condition defined next to the Promoted checkmark.

The promoted asset also displays at the top of the list of promoted assets in a Virtual Agent
Now Assist panel chat window.