---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Integrating Virtual Agent with other channels

# Integrating Virtual Agent with other channels {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Integrate and extend the capabilities of Virtual Agent by connecting
to your employees and customers where they already are. They are engaged in web portals, Now® Mobile apps, and collaboration tools such as Slack,
Microsoft Teams, Facebook Messenger consumer app,
Workplace enterprise messaging app, and any other popular chat or messaging app.