---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Complete the Payment Provider Configuration

# Complete the Payment Provider Configuration {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Fill out the information in the Payment Provider Configuration table to connect your payment provider information to your ServiceNow® instance.

## Before you begin

Role required: admin

## About this task

Each payment provider has their own procedures for certification, or configuration of your merchant profile. Refer to the payment provider's documentation for more details.

## Procedure

1. Navigate to <kbd class="ph userinput">sn_va_payment_ctrl_payment_provider_configuration.list</kbd>.
2. On the form, fill in the fields.  
   All information must match the information you have input with the payment provider.
   {#payment-provider-configuration__table_rbt_m52_3xb__entry__2}

   | Field | Description |
   |-|-|
   | Name | The name of the payment provider. For example: Apple Pay, Google Pay, Stripe |
   | Merchant Name | Your merchant name from your payment provider. |
   | Merchant Identifier | Your merchant id from your payment provider. |
   | Payment Gateway URL | The URL for the payment gateway you host which processes the customer credit card details. |
   | Merchant Capabilities | The types of payment you can accept. For example: Debit, credit, 3DS |
   | Supported Networks | The types of credit cards supported by the payment provider. For example: Mastercard, Visa, American Express |
   | Protocol Profile | The name of the profile you have configured for processing payments. |
   | Order Tracking URL | The URL that the user can access to track their order. |
   | Shipping Contact Update URL | This URL allows the user to update their shipping contact information. |
   | Fallback URL | An alternate URL to allow the user to access the order information. |
   | Payment Method Update URL | This URL allows the user to update their payment method preference. |
   | Supported Countries | Countries that you sell to. |
   | Shipping Method Update URL | This URL allows the user to update their shipping method preference. |
   [Table 1. Payment Provider Configuration form]

   {#payment-provider-configuration__table_rbt_m52_3xb}
3. Click Update.