Set up the Roadmunk spoke

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Integrate the ServiceNow instance and Roadmunk by using an API access token to authenticate ServiceNow requests.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Roadmunk spoke.
    • Roadmunk role required: Account Admin.
    • Role required: admin.

    Generate a Roadmunk API access token

    Generate an API access token that authorizes access to the Roadmunk GraphQL API.

    Before you begin

    Role required: Roadmunk Account Admin

    Procedure

    1. From a web browser, open Roadmunk.
    2. Log in using your account admin credentials.
      The Roadmunk dashboard opens.
    3. On the left navigation menu of the Roadmunk dashboard, click your profile icon and then select Account Settings.
      Your account settings open.
    4. On the page header of your account settings, select the Integrations tab.
    5. Under Existing Integrations, click Add an integration.
    6. When prompted to select an integration to configure, select API Tokens.
      The Roadmunk API Tokens form opens.
    7. Enter a name for your API access token in the Application Name field.
    8. Click Create API Token.
      The API access token generates and then the API Token Created dialog box opens.
    9. On the dialog box, copy your API access token by clicking Copy To Clipboard.
      Save it in a secure location for later use.

    Create a Roadmunk connection

    Create a connection between your Roadmunk applications and your ServiceNow instance so that your instance can retrieve user data from your applications.

    Before you begin

    Role required: admin

    Procedure

    1. From your ServiceNow instance, navigate to Process Automation > Flow Designer.
      The Flow Designer launches in a new tab.
    2. Select the Connections tab.
    3. Locate your Roadmunk connection and then click Add Connection.
      The Create Connection dialog box opens.
    4. On the dialog box, fill in the fields.
      Table 1. Create Connection dialog box
      Field Description
      Connection Information
      Connection Name Name of the Roadmunk connection. This field populates automatically.
      Connection URL URL for the connection. This field is automatically set to https://app-gateway.roadmunk.com, where app is the default geographic region (North America) in which the connection is being created. If you are creating the connection outside of the default app (North America) region, you can change the value of the region to either eu (Europe) or apac (Asia-Pacific Region).
      Credential Information
      API Token API access token that authorizes access to the Roadmunk GraphQL API. Enter the same API access token that you generated in Generate a Roadmunk API access token.
    5. Click Create Connection.