Configuring Automation Center Release version: Australia Updated March 12, 2026 1 minute to readYou can plan and configure an Automation Center implementation in your organization. Install Automation CenterIf you have the admin role, you can install the Automation Center application (sn_ac). The application includes demo data and installs related ServiceNow® Store applications and plugins if they aren’t already installed.Configuring automation summary executionConfigure the execution summary of automation to specify how automation data is aggregated and presented on the Automation Center dashboard.Track ServiceNow flows and actions as automationsTrack ServiceNow flows and actions as automations so you can view summary and detailed information of the flows and actions in the Automation Center Workspace.Configuring UiPath with Automation CenterEasily view and analyze UiPath data from Automation Center.Tracking third-party automationsTrack any third-party automations in Automation Center.Customize the layout for an automation request formChange the layout of the automation request form from the Service Catalog to meet the requirements of your organization requirements.Set Automation Center PropertiesYou must set the properties to define the default settings that are required for Automation Center.Configuring the Recommended Actions application with Automation CenterConfiguring the Recommended Actions application to work with Automation Center enables you to reuse an existing request or plan your automation request based on an existing request.Working with ServiceNow Spotlight featureUse the ServiceNow Spotlight feature to auto-calculate automation request scores. Scores define the execution priority of the automation request. The higher the score, the higher the priority of the automation request.Applying Common Service Data Model guidelines to Automation CenterApply Common Service Data Model (CSDM) to Automation Center.
Configuring Automation Center Release version: Australia Updated March 12, 2026 1 minute to readYou can plan and configure an Automation Center implementation in your organization. Install Automation CenterIf you have the admin role, you can install the Automation Center application (sn_ac). The application includes demo data and installs related ServiceNow® Store applications and plugins if they aren’t already installed.Configuring automation summary executionConfigure the execution summary of automation to specify how automation data is aggregated and presented on the Automation Center dashboard.Track ServiceNow flows and actions as automationsTrack ServiceNow flows and actions as automations so you can view summary and detailed information of the flows and actions in the Automation Center Workspace.Configuring UiPath with Automation CenterEasily view and analyze UiPath data from Automation Center.Tracking third-party automationsTrack any third-party automations in Automation Center.Customize the layout for an automation request formChange the layout of the automation request form from the Service Catalog to meet the requirements of your organization requirements.Set Automation Center PropertiesYou must set the properties to define the default settings that are required for Automation Center.Configuring the Recommended Actions application with Automation CenterConfiguring the Recommended Actions application to work with Automation Center enables you to reuse an existing request or plan your automation request based on an existing request.Working with ServiceNow Spotlight featureUse the ServiceNow Spotlight feature to auto-calculate automation request scores. Scores define the execution priority of the automation request. The higher the score, the higher the priority of the automation request.Applying Common Service Data Model guidelines to Automation CenterApply Common Service Data Model (CSDM) to Automation Center.