Microsoft Azure Application Insights Spoke

Release version: Australia

Updated March 12, 2026

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Summary of Microsoft Azure Application Insights Spoke

The Microsoft Azure Application Insights spoke allows you to manage queries, events, and metrics from your ServiceNow instance. This integration requires an Integration Hub subscription and is compatible with Microsoft Azure Application Insights API version v1, as well as potentially later versions.

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Key Features

Spoke Version: The latest version is v2.0.0.
Spoke Requirements: Register your application in the Microsoft Azure portal and obtain access keys and directory IDs. Configure the redirect URL in the format: https://.service-now.com/oauthredirect.do. Create an API key and record the API Key and App ID.
Spoke Dependencies: Ensure the following plugins are installed:
- ServiceNow IntegrationHub Action Step - REST
- ServiceNow IntegrationHub Runtime
- ServiceNow Flow Designer - Dynamic Inputs
- Complex Object
- Flow Designer Action Step - Payload Builder
Spoke Actions: The spoke provides actions for automating tasks, including:
- Look up Event
- Look up Events by Type
- Execute Query
- Look up Metric

Key Outcomes

By integrating the Microsoft Azure Application Insights spoke with ServiceNow, you can efficiently manage and automate tasks related to event and metric data, facilitating improved monitoring and operational insights within your organization. Utilizing connection and credential aliases simplifies management across different environments, ensuring a streamlined workflow.

Manage queries, events, and metrics in Microsoft Azure Application Insights account from your ServiceNow instance.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Spoke version

Microsoft Azure Application Insights spoke v2.0.0 is the latest version.

Supported versions

This spoke was built for Microsoft Azure Application Insights API version v1, but may be compatible with later versions.

Spoke requirements

Register the application in the Microsoft Azure portal and record the access keys and directory IDs. For more information, see Azure Application Insights Search API in Azure Application Insights REST API documentation.
Add your the redirect URL of your ServiceNow instance in your registered application. The redirect URL must be in this format: https://<instance>.service-now.com/oauth_redirect.do. For more information, see Authentication and authorization for Azure Time Series Insights API in Microsoft Docs.
Create an API key and record the values of API Key and App ID. These values are needed as inputs to the spoke actions. For more information, see Getting your API key and Application ID in Azure Application Insights REST API documentation.

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed:

ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
Complex Object (com.glide.cobject)
Flow Designer Action Step - Payload Builder (com.glide.hub.action_step.payload)

Note:

Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

Spoke actions

The Microsoft Azure Application Insights spoke provides actions to automate tasks when events occurs in your ServiceNow instance. Available actions include:


Category	Action	Description
Event Management	Look up Event	Gets the data for a single event.
	Look up Events by Type	Executes an OData query for events.
	Look up OData Metadata	Gets the OData EDMX metadata that describes the event data model.
Metric Management	Look up Metric Metadata	Gets that metadata that describes the available metrics.
	Look up Metric	Gets the metric values for a single metric.
	Look up Metrics	Gets the metric values for multiple metrics.
Query Management	Execute Query	Executes an analytics query for data.
Query Management	Look up Query	Executes an analytics query for data.

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

For information about setting up the spoke, see Set up the Azure Application Insights spoke.