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Summary of Web Service Import Sets Security Requirements
Web Service Import Sets in ServiceNow utilize the same security protocols as SOAP Web Services, requiring basic authentication through a valid username and password.Users must also conform to access control rules associated with the queried table.For instances with heightened security settings, users may need to possess the soap role.
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Key Features
Authentication: Basic authentication ensures secure access via a username and password.
Contextual Security: Users must meet access control rules for the relevant table.
Related Links: Access to related import sets, transform maps, transformation history, and web service editing options.
Key Outcomes
By employing Web Service Import Sets, ServiceNow customers can securely integrate and manipulate data in their systems. This allows for efficient data importation processes while maintaining compliance with security protocols. Users can expect to see successful data entries reflected in their systems, such as modifications to the Incident table, as demonstrated in the provided examples.
Web Service Import Sets use the same security mechanisms as SOAP Web
Services.
Basic authentication requires a Web Service user provide a valid user name and
password.
Contextual security requires a Web Service user meet the access control rule of the queried
table.
If your instance uses high security settings, the Web Service user may also need the
soap role.
Web service import sets related links
When displaying a mapped web service table, you have the following related links.
Import Sets — The import sets related to this web service import set.
Transform Maps — A list of transform maps related to this web service.
Transform History — The transformation history.
Edit Web Service — Edit the web service.
The following image shows a record that was inserted into the web service import set
Notification. The target record is the resulting creation or modification to the Incident table
record as a result of the transform.Figure 1. Soap Notification
Web service import sets example
This example demonstrates the WSDL, SOAP envelope and response, Perl invocation, and result of
a SOAP web service import.
<?xmlversion="1.0"encoding="UTF-8"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><SOAP-ENV:Body><insertResponse><sys_id>b54aafbfc0a8006f0058db95daa5b88d</sys_id><table>incident</table><display_name>number</display_name><display_value>INC10008</display_value><status>ignored</status><status_message>No field values changed</status_message></insertResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>
Example Invocation using Perl
The following example script uses the Notification web service to create an
Incident as the itil user. It uses the Perl language
and the SOAP::Lite
package.
#!/usr/bin/perl -w
#use SOAP::Lite ( +trace => all, maptype => {} );use SOAP::Lite;
sub SOAP::Transport::HTTP::Client::get_basic_credentials{return'itil'=>'itil';// set basic auth credentials for the itil user
}
my$soap= SOAP::Lite->proxy('http://localhost:8080/glide/imp_notification.do?SOAP');
my$method= SOAP::Data->name('insert')->;attr({xmlns =>'http://www.service-now.com/'});
# insert into the web servicemy@params=( SOAP::Data->name(message =>'problem detected for database DB12DG'));push(@params, SOAP::Data->name(source =>'DB12DG'));push(@params, SOAP::Data->name(uuid =>'HGAF76251HGF2'));
my$result=$soap->call($method=>@params);
print_fault($result);//print any SOAP faults
print_result($result);//print any results
sub print_result {my($result)=@_;if($result->body&&$result->body->{'insertResponse'}){my%keyHash=%{$result->body->{'insertResponse'}};foreachmy$k(keys%keyHash){print"name=$k value=$keyHash{$k}\n";}}}
sub print_fault {my($result)=@_;if($result->fault){print"faultcode=".$result->fault->{'faultcode'}."\n";print"faultstring=".$result->fault->{'faultstring'}."\n";print"detail=".$result->fault->{'detail'}."\n";}}
The following is the result printed by the Perl script on the
console.
