ERP Semantic Mining

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of ERP Semantic Mining

    The ServiceNow® ERP Semantic Mining product (formerly ERP Customization Mining) helps identify customized code within your legacy ERP (Enterprise Resource Planning) system that can be replatformed onto the ServiceNow AI Platform. This process enables you to modernize legacy ERP applications by scanning their code to find suitable candidates for migration, allowing you to build new applications on the ServiceNow AI Platform using existing ERP data.

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    ERP Semantic Mining improves system performance, security, and reduces maintenance by enabling innovation without requiring deep knowledge of the legacy ERP system. It complements the Zero Copy Connector for ERP, together accelerating the modernization and orchestration of legacy code and processes that are underserved by traditional ERP systems like SAP.

    Important: Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will no longer be activated on new instances but will continue to be supported on existing ones.

    Key Features

    • Identification and ranking of customized ERP code candidates for replatforming onto the ServiceNow AI Platform.
    • Integration with Zero Copy Connector for ERP to facilitate faster app development using ERP data.
    • Elimination of the need for administrators and developers to create database views or endpoints in the legacy ERP system.
    • Support for ongoing modernization efforts while reducing manual maintenance and migration workloads.

    Getting Started

    • Download and Installation: ERP Semantic Mining must be downloaded from the ServiceNow Store and installed on your instance. Clearing your local cache may be necessary before it appears.
    • Configuration and Use: After installation, configure ERP Semantic Mining connections to your ERP system and use its tools to discover replatforming candidates.
    • Learning Resources: ServiceNow offers training materials and documentation, including fundamentals of ERP Semantic Mining and its integration with App Engine, available through ServiceNow University and the ServiceNow Store.

    Benefits for ServiceNow Customers

    By using ERP Semantic Mining, customers can accelerate the transformation of legacy ERP customizations into modern applications on the ServiceNow AI Platform. This modernization reduces dependency on legacy systems, improves agility, and frees up valuable resources to focus on migration and innovation projects, ultimately enhancing overall IT operational efficiency.

    The ServiceNow® ERP Semantic Mining (formerly named ERP Customization Mining) product enables you to find application candidates with customized code your their ERP (Enterprise Resource Planning) system. ERP Semantic Mining ranks the candidate suitability for replatforming onto the ServiceNow AI Platform.

    Important:
    Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    Zero Copy Connector for ERP and ERP Semantic Mining help organizations modernize and orchestrate legacy code, complimenting processes and integrations that are underserved with the existing system of record, such as SAP. Together, Zero Copy Connector for ERP and ERP Semantic Mining make it faster and easier for you to build applications on the ServiceNow AI Platform using data from a legacy ERP system.

    Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.

    The replatforming of legacy code enables innovation on top of the system of record without knowledge of the legacy system. Administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record and can work on other projects, such as migration.

    Learning resources for ERP Semantic Mining

    Learn more about ERP Semantic Mining ServiceNow resources
    ERP Semantic Mining has a number of training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow University site.)

    Partner Essentials: Clean Core for App Engine

    ERP Semantic Mining Overview

    App Engine for ERP Fundamentals

    Get to a clean ERP core with ServiceNow ERP Semantic Mining

    Request ERP Semantic Mining on the store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use ERP Semantic Mining, you must first download ERP Semantic Mining from the ServiceNow Store. After you have completed the download, you may need to clear your local cache before ERP Semantic Mining appears on your instance.

    After you download ERP Semantic Mining, install it on your instance. For more information, see Install ERP Semantic Mining.