Set up the Microsoft Azure Notification Hub spoke

Release version: Australia

Updated March 12, 2026

2 minutes to read

Set up your ServiceNow instance to integrate with the Microsoft Azure Notification Hub. Setting enables the Microsoft Azure Notification Hub to authenticate requests from your ServiceNow instance.

Before you begin

Request an Integration Hub subscription.
Activate the Microsoft Azure Notification Hub spoke.
Role required: admin.

Set up Microsoft Azure Resource Management connection alias

Set up the Microsoft Azure Resource Management connection alias to do the actions under the Notification Hub Management and Namespace Management categories of the Microsoft Azure Notification Hub spoke.

Before you begin

Role required: admin

To view the procedure to set up the Microsoft Azure Resource Management connection alias, see Set up the Microsoft Azure Resource Management spoke.

Set up Microsoft Azure Notification Hub SAS connection alias

Establish a connection between the Microsoft Azure Notification Hub SAS connection alias and the Microsoft Azure portal.

Before you begin

Role required: admin

About this task

The Microsoft Azure Notification Hub SAS connection alias enables you to do the actions in the Installation Management, Notification Management, and Registration Management categories of the Microsoft Azure Notification Hub

spoke.

Procedure

Log in to your ServiceNow instance.
Navigate to All > Process Automation > Workflow Studio.
Select the Integrations tab.
Select Connections.
In the Search all connections field, search the Microsoft Azure Notification Hub SAS connection alias record.

Note:
The Outbound tab is enabled by default. Or else, toggle to enable it.
On the Microsoft Azure Notification Hub SAS connection alias tile, select View Details.
Select Configure.

Fill the form.

Table 1. Microsoft Azure Notification Hub SAS alias setup information
Field	Description
Connection name	Name of the connection record.
Credential name	Name of the credential that is used to access the Microsoft Azure Notification Hub SAS.
Shared Access Key Name	Name of the shared access key to the Microsoft Azure Notification Hub SAS.
Shared Access Key	Shared access key to the Microsoft Azure Notification Hub SAS. Generate the key from the Microsoft Azure portal. To view the procedure, see Generate shared access key for Microsoft Azure Notification Hub SAS.

Select Create.

Generate shared access key for Microsoft Azure Notification Hub SAS

Generate a shared access key that you must provide to create a connection between the Microsoft Azure Notification Hub SAS connection alias and the Microsoft Azure portal.

Before you begin

Role required: admin.

Procedure

Log in to https://portal.azure.com.
Select Notification Hubs.
Select the required notification hub and then select Apply.
Select a notification hub to open it.
The spoke performs the actions on the notification hub that you open.
Under Manage, select Access Policies.
Corresponding to the required policy, copy the string under the Connection String field.
From the string that you copied, copy the shared access key.
Copy the value of the SharedAccessKey in the string.