Export set history

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Export Set History

    An export set history record is generated automatically whenever an export set is executed, either on a schedule or manually by a user. These records are essential for monitoring and troubleshooting the progress of export sets, offering insights into their status and detailed logs of any changes.

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    Key Features

    • Export History Form Fields: Key fields include:
      • Export set: Identifies the export set that was run.
      • Started: Timestamp for when the export began.
      • Completed: Timestamp for when the export finished.
      • Export time: Duration of the export process (excluding data transfer).
      • Run time: Total time for the export process (including data transfer).
      • State: Current status of the export, with various possible values (e.g., Exporting, Completed, Completed with errors).
      • Delta export: Indicates if delta export functionality was used.
      • ECC queue: References the associated ECC Queue record (admin access required).
      • MID Server Attachment: Contains a copy of the exported file attached to the record.
    • States: The State field can indicate several statuses, such as:
      • Exporting
      • MID Server Processing
      • Completed
      • Completed with errors
      • Cancel requested
      • Cancelled
    • Parallel Export History: For parallel exports, records include:
      • Parallel Export Set: Links to the parent export set.
      • Parallel Export Set Job: References the specific chunk/job.

    Key Outcomes

    Utilizing export set history records enables ServiceNow customers to effectively track the execution of their export sets, identify issues, and ensure successful data transfers. Understanding the various fields and states allows for better management and troubleshooting of export processes, enhancing overall data handling efficiency.

    An export set history record is automatically created whenever an export set runs, either scheduled or manually started by a user. Export set history records allow you to monitor and troubleshoot the progress of export sets.

    Fields on the Export History form display the current status of the export set. The Export Log related list shows a detailed list of changes to the export set status.

    Table 1. Export History form fields
    Field Description
    Export set The export set that was run.
    Started The date and time the export started.
    Completed The date and time the export completed.
    Export time The amount of time it took to export the data, excluding the time it took to transfer the data to the target.
    Run time The amount of time it took to export the data, including the time it took to transfer the data to the target.
    State The current state of the export.
    Delta export The export used delta export functionality if this check box is selected.
    ECC queue The ECC Queue record associated with this export set run. This field is visible only to users with the admin role.
    MID Server Attachment A MID Server attachment record containing a copy of the exported file. The exported file is attached to this record in addition to being saved on the MID Server.

    The State field may have the following values.

    Table 2. States
    State Description
    Exporting The export set is creating a file with the data to export.
    MID Server Processing The export set successfully created a file with the data to export. The file is being processed by the MID Server.
    Completed The export set successfully ran and sent the exported file to the target.
    Completed with errors The export set ran, but encountered one or more errors.
    Cancel requested A user requested that the export set be cancelled.
    Cancelled The export set was cancelled.

    Parallel export history

    Export history records include two fields for parallel exports:
    • Parallel Export Set: References the parent parallel export set record
    • Parallel Export Set Job: References the specific chunk/job record

    For standard exports, these fields remain empty. For parallel exports, multiple export history records are created (one per chunk), and all records share the same Parallel Export Set reference. Each export history record contains one exported file attachment.

    To identify the export type:
    • Standard export: Parallel Export Set field is empty
    • Parallel export: Parallel Export Set field is populated