Tableau spoke

Release version: Australia

Updated March 12, 2026

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Summary of Tableau spoke

The Tableau spoke enables ServiceNow customers to view and analyze software subscription usage data, helping to reclaim stale licenses. This integration requires an Integration Hub subscription and is built for Tableau API version v3.21, with potential compatibility for later versions.

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Key Features

Actions: Automate Tableau tasks triggered by events in ServiceNow, including user management and organization management actions such as retrieving users and revoking licenses.
User Role: Tableau Admin role for managing connections and access to the Tableau Cloud application.
Connection Management: Utilizes aliases for connections and credentials, simplifying the process of managing multiple environments and minimizing updates required for changes.

Key Outcomes

By using the Tableau spoke, customers can effectively manage user licenses, streamline Tableau task automation, and maintain efficient connection management, leading to optimized software usage and cost savings.

The Tableau spoke provides actions to view and analyze meaningful usage data for software subscriptions so that you can reclaim stale licenses.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Supported versions

This spoke was built for Tableau API version v3.21, but might be compatible with later versions.

Spoke requirements

Tableau Cloud account
Tableau Cloud Role required: Site administrator
JSON Web Token (JWT) Connected App or Personal access token (PAT) to authenticate the ServiceNow instance.

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed:

ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
ServiceNow Workflow Studio - Dynamic Inputs (com.glide.hub.dynamic_inputs)
Complex Object (com.glide.cobject)
ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)

Note:

Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

Spoke actions

The Tableau spoke provides actions to automate Tableau tasks when events occur in your ServiceNow instance. Available actions include:


Category	Action	Description
User Management	Look up Users Stream	Retrieves users from the Tableau Cloud application.
User Management	Remove User	Revokes a user license in the Tableau Cloud application.
Organization Management	Get Access Token	Gets the access token to authenticate the API calls.

Spoke user roles

The Tableau spoke provides the following user role to control access to data:


User role	Description
Tableau Admin (sn_tableau_spoke.tableau_admin)	Creates connections for the Tableau Cloud application.

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

For more information about setting up the spoke, see Set up the Tableau spoke.