Integration Hub Usage Dashboard
Summarize
Summary of Integration Hub Usage Dashboard
The Integration Hub Usage Dashboard provides valuable insights into the usage of Integration Hub data. Users can analyze monthly transaction averages and data egress statistics via REST and SOAP API protocols. Access is role-based, ensuring that relevant reports are available under Transactions and Data Egress tabs, with customizable filters for tailored data views.
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Key Features
- Transactions Tab:
- Overview: Displays general usage data and allows for drill-down into monthly transactions.
- Spokes: Shows transaction data by spokes, highlighting the highest performing spokes over the last year.
- Protocols and Features: Provides insights on usage metrics for different protocols, including REST.
- Data Egress Tab:
- Overview: Summarizes total data egress volume across various protocols and time periods.
- API Section: Breaks down data egress by REST and SOAP protocols, and JSON data.
- Export Section: Details data egress by different export formats.
- All reports can be customized in terms of filters and column arrangement, and data is organized for quick insights.
Key Outcomes
By utilizing the Integration Hub Usage Dashboard, customers can effectively monitor and analyze their Integration Hub transactions and data egress patterns. This tool aids in identifying the most utilized protocols and provides actionable insights for optimizing integration activities within the ServiceNow platform.
Get insights on the usage of Integration Hub data from the Integration Hub Usage Dashboard. For example, view the average number of monthly transactions in the last year or the data egress from Integration Hub via REST and SOAP API protocols.
The Integration Hub Usage Dashboard gives insights in the form of reports. Access to the dashboard is role-based. The reports are available under various sections in the Transactions and Data Egress tabs. You can customize the data that you want to view by using filters or drilling down reports.
Integration Hub Usage Dashboard version
Integration Hub Usage Dashboard v3.0.0 is the latest version.
Sections in the Transactions tab of the Integration Hub Usage Dashboard
- Overview: View the usage data on the transactions from various perspectives and, if needed, drill down to view more details. For example, you could view the monthly transactions in the last year.
- Spokes: View the data on the transactions that were performed by the spokes and, if needed, drill down to view more details. For example, you can view the information on which spoke performed the highest number of transactions in the last year.
- Protocols and Features: View the usage data on the various protocols and features that were used to and, if needed, drill down to view more details. For example, you can view the number of transactions that were performed with the REST protocol in the last year.
Sections in the Data Egress tab of the Integration Hub Usage Dashboard
- Overview section: Gives an overview of the total data egress volume, data egress by REST and SOAP protocols, JSON, Export set, and URI from the ServiceNow instance, and the data egress across time periods.
- API section: Gives an overview of the total data egress volume by all sources, data egress by REST or SOAP protocols or JSON data from the ServiceNow instance, and the data egress across time periods.
- Export section: Gives an overview of the total data egress volume by all data export formats, data egress by export formats from the ServiceNow instance, and the data egress across time periods.
- There’s no order in which you must view the reports, set the filters, or customize the columns in the report tables.
- All charts are adjusted to the nearest data metric starting with Bytes.
Data organization in the dashboard
The following images show how data is organized in the dashboard.