Zero Copy Connector for ERP remote table form field descriptions

  • Release version: Australia
  • Updated March 12, 2026
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    Summary of Zero Copy Connector for ERP remote table form field descriptions

    The Remote table form in the Zero Copy Connector for ERP allows ServiceNow customers to create and edit remote ERP tables within the ServiceNow AI Platform. This form facilitates the connection between ServiceNow and ERP systems, enabling efficient data retrieval and management without unnecessary data duplication.

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    Key Features

    • Name: Defines the remote table's name on the ServiceNow AI Platform.
    • Application: Specifies the application scope, which can be global or application-specific.
    • ERP Module: Selects the ERP module (e.g., sales orders or inventory) from a predefined list representing distinct business processes. Modules outside the list require contacting ServiceNow Technical Support.
    • ERP Model: Links the remote table to a specific ERP model controlling the available fields. Changing the ERP model requires unlocking the model to avoid losing configured fields unavailable in the new model.
    • Attachment Setting: Determines how data is retrieved:
      • Use attachment: Uses cached ERP responses, avoiding real-time calls.
      • None: Calls the ERP system in real time to fetch data.
    • ERP System: Connects the remote table to a particular ERP instance, enabling data flow. Customers can create ERP systems within the connector.
    • Remote Table Link: Provides direct access to explore and manage the remote table in a new browser tab.
    • Page Size: Configures the number of records fetched per call (default is 1000), with a caution about potential MID Server memory impact when increased.
    • Short Description & Long Text: Fields for brief and detailed descriptions of the remote table’s purpose and content.
    • Requires Queryable Field: Indicates if data retrieval requires querying the source table. Smaller tables may store data locally and not require queries.
    • Enable Schedule: Allows scheduling periodic data retrieval from the remote table.

    Practical Implications for ServiceNow Customers

    This form streamlines integration with ERP systems by defining how remote tables interact with ERP data models and instances. Customers can control data retrieval methods, optimize performance with page size settings, and schedule updates to keep data current. The ability to link directly to remote tables enhances manageability and troubleshooting. Understanding these fields helps customers tailor their ERP integrations to meet business needs with flexibility and efficiency.

    The Remote table form in Zero Copy Connector for ERP (Enterprise Resource Planning) enables you to create and edit remote tables in the ERP model.

    For process details, see View and edit ERP remote table details with Zero Copy Connector for ERP.

    Table 1. Remote table details
    Field Description
    Name Name of the remote table on the ServiceNow AI Platform.
    Application Application scope: global or per application.
    ERP module

    ERP module in the system of record, for example, sales orders or inventory. Select a module from the list. If the module you need isn't listed, contact ServiceNow Technical Support.

    ERP modules represent a distinct set of features and functionalities tailored to address business processes or activities.

    ERP model ERP model connected to the remote table. The ERP model controls the available fields on the remote table.
    Note:
    Changing the ERP model removes any previously configured table fields that aren't available on the new model.

    To change the model for an ERP remote table, you must select the Unlock ERP model field button and then select the Unlock model change button on the confirmation dialog.

    Attachment setting

    The remote table attachment is the cached response from the ERP system.

    If this field is set to Use attachment, Zero Copy Connector for ERP doesn't call the ERP system when someone fetches data from the remote table.

    If this field is set to None, Zero Copy Connector for ERP does call the ERP system.

    ERP system ERP system that the remote table is linked to.

    The connected system represents the ERP instance that is linked to the model, enabling data flow and interaction between the model and the connected ERP system. For more information, see Create an ERP system in Zero Copy Connector for ERP.

    Remote table link Name of and link to the remote table on the ServiceNow AI Platform.

    Selecting the remote table link opens a new browser tab, where you can explore, query, and manage the remote table.

    Page size Amount of data to read from the ERP system at a time. The default is 1000. Increasing the size may impact MID Server memory space.
    Short description Brief description of the remote table.
    Long text A longer description or information about the remote table.
    Requires queryable field Indicates whether you can retrieve data from the remote table without querying the source table.

    Smaller tables, such as a currency table, can have data stored locally and thus don't require a query to retrieve fields.

    Enable schedule Select this option and specify a schedule to obtain data using the remote table.