Guided tours in Zero Copy Connector for ERP

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Guided tours in Zero Copy Connector for ERP

    Zero Copy Connector for ERP includes guided tours that help ServiceNow customers learn how to connect to external ERP systems and effectively use the connector’s features. These guided tours are interactive, providing step-by-step instructions directly within the ServiceNow platform to train users on tasks such as configuring connections, managing ERP models, and working with remote or extraction tables.

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    How to Access and Use Guided Tours

    To start a guided tour, select the show help icon and choose Take a Tour. The tour then leads you through a series of steps with instructions and actions to perform. You can progress through the tour by clicking buttons like Begin Tour or Next. Tours can be stopped anytime by clicking the X on the tour step. Additional documentation is accessible via a View detailed documentation link on each step. Complete the tour by selecting Complete at the end.

    Available Zero Copy Connector for ERP Guided Tours

    The guided tours cover various aspects of the Zero Copy Connector for ERP, each starting at a specific page within the application:

    • How to use Zero Copy Connector for ERP: Starts on the Zero Copy Connector for ERP home page to provide an overall introduction.
    • How to use and manage ERP models: Begins on an individual ERP model page to teach model management.
    • Add model operation: Guides through adding an operation within a model on the manage model page.
    • Add entity: Focuses on entity addition in the manage model page; users should proceed promptly as delays may end the tour.
    • How to use remote tables: Starts on the individual remote table page to explain working with remote tables.
    • How to use extraction tables: Begins on an extraction table page to demonstrate extraction table usage.
    • Work with ERP models: Starts at the models list page to cover general ERP model handling.

    Each tour is designed to build your knowledge progressively, enabling you to configure and manage ERP integrations accurately and efficiently within your ServiceNow instance.

    Learn about Zero Copy Connector for ERP guided tours including how to connect to an external ERP guided tours, including how to access and take them to build your knowledge of Zero Copy Connector for ERP.

    What guided tours are

    Guided tours are part of the default ServiceNow platform. There are guided tours available to take and you can use the Guided Tours application to create custom tours yourself in your own instances.

    Tours contain interactive steps to help train and teach users. Some tours show various features in the user interface, such as an overview of a home page. Other tours help complete a task, such as configuring a connection or working with candidate details. For more information about what guided tours are and how to create them, see Exploring Guided Tours .

    How to access and use Zero Copy Connector for ERP guided tours

    To start a tour, select the show help icon , and then select Take a Tour.

    Zero Copy Connector for ERP systems page with show help option and take a tour button highlighted.

    You're led through a series of steps. Read the text for each step and perform the required action or select a button such as Begin Tour or Next.

    Zero Copy Connector for ERP systems page with first step of guided tour displayed.

    To stop a tour at any time, select the X on a tour step.

    For more information, select the View detailed documentation link on any tour step.

    At the end of the guided tour, select Complete.

    Zero Copy Connector for ERP guided tour locations

    Table 1. Guided tours available in Zero Copy Connector for ERP
    Guided tour name Start page Path to start page
    How to use Zero Copy Connector for ERP Zero Copy Connector for ERP home page Navigate to Zero Copy Connector for ERP > Zero Copy Connector for ERP Home.
    How to use and manage ERP models Zero Copy Connector for ERP individual model page Navigate to Zero Copy Connector for ERP > Zero Copy Connector for ERP Home, select the models icon , and select a model.
    Add model operation Zero Copy Connector for ERP manage model page Navigate to Zero Copy Connector for ERP > Zero Copy Connector for ERP Home, select the models icon , select a model, and select Manage Model.
    Add entity
    Note:
    In this tour, move through the steps fairly quickly as the view might change during the guided tour. Delays in selecting the Next button could cause the tour to end.
    		 Zero Copy Connector for ERP manage model page Navigate to Zero Copy Connector for ERP > Zero Copy Connector for ERP Home, select the models icon , select a model, and select Manage Model.
    How to use remote tables Zero Copy Connector for ERP individual remote table page Navigate to Zero Copy Connector for ERP > Zero Copy Connector for ERP Home, select the remote tables icon , and select a remote table.
    How to use extraction tables Zero Copy Connector for ERP individual extraction page Navigate to Zero Copy Connector for ERP > Zero Copy Connector for ERP Home, select the extraction tables icon , and select an extraction table.
    Work with ERP models Zero Copy Connector for ERP models list page Navigate to Zero Copy Connector for ERP > Zero Copy Connector for ERP Home and select the models icon .