Dun and Bradstreet DirectPlus Spoke
Summarize
Summary of Dun and Bradstreet DirectPlus Spoke
The Dun and Bradstreet DirectPlus Spoke enables ServiceNow customers to manage comprehensive business data and analytics tasks directly within their ServiceNow instance by integrating with their Dun and Bradstreet account. This integration streamlines supplier verification, company data retrieval, and risk evaluation processes, enhancing business decision-making workflows.
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This spoke requires an Integration Hub subscription and a valid Dun and Bradstreet Direct+ account. It supports Dun and Bradstreet DirectPlus version 1 and may be compatible with later versions.
Key Features
- Sample Flows: Includes pre-built flows such as "Look up Companies" to retrieve supplier information and verify business standing before onboarding.
- Spoke Actions: Automate various data and analytics tasks including:
- Data Block Management: Retrieve data blocks by D-U-N-S number.
- Profile Management: Access detailed industry profiles including financials and forecasts.
- Report Management: Obtain Business Information and Comprehensive Reports to assess company profitability, stability, and risk. Note that PDF reports are unavailable for some markets; HTML reports are recommended for better global coverage.
- Search Management: Search company records with typeahead functionality and perform identity resolution to find best matches using Dun & Bradstreet algorithms, with result limits depending on the search scope.
- Modules: Adds a module to list all available company records retrieved through the integration.
Requirements and Dependencies
To successfully install and use the spoke, ensure that the following ServiceNow plugins are installed, as they support integration and flow functionality:
- IntegrationHub Action Step - REST
- Flow Designer - Dynamic Inputs
- IntegrationHub Runtime
- Complex Object
- Workflow Studio - Dynamic Outputs
- IntegrationHub Action Template - Data Stream
Note that some of these plugins may require additional licensing if used outside this spoke’s implementation.
Practical Benefits for ServiceNow Customers
By leveraging the Dun and Bradstreet DirectPlus Spoke, customers can:
- Automate supplier verification and risk assessment workflows seamlessly within ServiceNow.
- Access rich business data and analytics without leaving the ServiceNow environment, improving efficiency.
- Customize sample flows to align with specific business processes and compliance requirements.
- Ensure better decision-making with up-to-date, reliable company and industry information.
Manage comprehensive business data and analytics tasks in your Dun and Bradstreet account from your ServiceNow instance.
Request apps on the Store
Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Integration Hub subscription
This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.
Spoke version
Dun and Bradstreet DirectPlus spoke v1.1.0 is the latest version.
Supported versions
This spoke was built for Dun and Bradstreet DirectPlus v1, but may be compatible with later versions.
Spoke requirements
Dun and Bradstreet Direct+ account
Spoke dependencies
- ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
- ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
- Complex Object (com.glide.cobject)
- ServiceNow Workflow Studio - Dynamic Outputs (com.glide.hub.dynamic_outputs)
- ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
Spoke flows
The Dun and Bradstreet DirectPlus spoke provides sample flows to demonstrate automating the Dun and Bradstreet DirectPlus tasks. To customize a sample flow, copy it to a new application scope. Available sample flows include:
| Flow | Description |
|---|---|
| Look up Companies | Retrieves the supplier information and verifies if the supplier is in good business standing before creating a new supplier in the downstream system. |
Spoke actions
The Dun and Bradstreet DirectPlus spoke provides actions to automate data and analytics tasks tasks when events occurs in your ServiceNow instance. Available actions include:
| Category | Action | Description |
|---|---|---|
| Data Block Management | Look up Data Blocks by Duns Number | Retrieves information about the specified data block for the specified D-U-N-S (Data Universal Numbering System) number. |
| Profile Management | Look up Industry Detailed Profile | Retrieves detailed information about the requested industry, including industry indicators, challenges, financials, and industry forecast. |
| Report Management | Look up Company Report | Retrieves the Dun and Bradstreet(D&B)'s Business Information Report and Comprehensive Report that can be used for determining a company's profitability, stability, viability, and payment performance to evaluate the risk
for both new or existing business relationships. Note: PDF reports are not available for all markets, including Canada. For better global coverage, use the HTML format of the report. |
| Search Management | Look up Company Typeahead Search | Retrieves the company records based on search term and other additional attributes of the company. Note: This action returns the top 25 matched results. |
| Look up Identity Resolution Cleanse Match | Retrieves the best matches for provided search parameters using Dun & Bradstreet proprietary algorithms. Note: For Multi-Process, this action returns only one result. For a nationwide search in US, this action returns a
maximum 100 results. In all other scenarios, this action returns the top 25 matched results. |
Spoke module
| Module | Description |
|---|---|
| Companies | Lists all the available companies records. |