Automation Center Executions dashboard
Summarize
Summary of Automation Center Executions Dashboard
The Automation Center Executions dashboard is a centralized tool for managing the health of automations. It allows you to import automation metrics from third-party providers, facilitating a comprehensive view of automation performance. You can access the dashboard through two navigation paths: via the Automation Center Home or the Automation Center Workspace.
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Key Features
- Execution Overview: Displays execution details through charts and tables, providing a clear overview of automation performance.
- Filters: Four filters are available—Department, Automation Source, Application, and a default option that shows all data.
- Execution Summary by State: Visualizes the status of automations across various states.
- Incident and Change Tracking: Charts track incidents and changes affecting automations and associated business applications.
- Execution State Over Time: Offers insights into execution performance over a selected date range, defaulting to the past week.
- Transaction Summary: Provides execution details of spokes, including active applications, actions used, total transactions, and flow execution status trends from the last 24 hours.
- Insights Panel: Highlights potential issues within the Automation Center, allowing you to address or choose to ignore them to ensure automation reliability.
Key Outcomes
By effectively utilizing the Automation Center Executions dashboard, ServiceNow customers can gain critical insights into automation health, identify and manage incidents and changes, and proactively resolve issues to maintain optimal automation performance. This results in enhanced operational efficiency and improved automation effectiveness across their organization.
The Automation Center Executions dashboard helps you manage the health of automations in one central place. You can also import automation metrics and data from third-party providers regardless of the technology used.
Executions refer to the times each automation runs.
You can access the Executions dashboard in either of two ways:
- By navigating to and then selecting the Executions tab.
- By navigating to .
Executions dashboard details
The Executions dashboard provides the details about the automation executions in the form of charts and tables. These charts give an overview of the entire execution process.
- Department
- Automation
- Source
- Application
If you don’t specify any filter, then all available data is displayed.
| Section | Description |
|---|---|
| Execution summary by state | This chart displays the execution status of automations in different states. This information helps in understanding the status of the automations. |
| Automation incidents | This chart provides information about any incidents that have a direct impact on the automations. For example, if five automations are on hold, this chart lets you know about those five automations. This
information enables you to manage the automations better. |
| Automation changes | This chart focuses on any change that has a direct impact on the automations. |
| Business application changes | This chart provides information about any change to the business applications that are associated with the automations. |
| Execution state over time | This chart provides information about the state of the executions for a time period. There’s a date range filter for this chart. If you select a date range, the data is limited to the selected date range, or else
the default date range is selected, which is last one week. |
| Execution summary | This chart displays the number of executions and their respective states sorted by automation name. |
Transaction summary
The Transaction summary section displays execution details of the spokes for the last 24 hours.
| Section | Description |
|---|---|
| Active applications | Displays the number of active applications running in your instance for the last 24 hours. |
| Actions in use | Displays the number of actions that are used in your instance in the last 24 hours. |
| Total transactions | Displays the total number of transactions in your instance in the last 24 hours. |
| In progress and failed transactions by flow | Displays all the in progress and failed transactions by flow in your instance in the last 24 hours. |
| Flow execution status trends | Displays the flow execution trend for all states in your instance in the last 24 hours. |
Insights panel
The Insights panel provides information about insights, which draw your attention to any issues within Automation Center. You can fix the issues or choose to ignore them. If you delay fixing issues, some automations might not behave as expected.