Set up Mastercard spoke

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read

    • Integrate the ServiceNow instance with the Mastercard account using the OAuth protocol (version 1.0a) for secure authorization to authenticate ServiceNow requests.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Mastercard spoke.
    • Role required: admin.

    Attach a Mastercard certificate

    Use the certificate generated during the Mastercard account configuration to sign the request and payloads.

    Before you begin

    • Valid Mastercard certificate
    • Role required: admin

    Procedure

    1. Navigate to All > System Definition > Certificates.
    2. Select New.
    3. On the form, fill in the fields:
      Table 1. X.509 Certificate form fields
      Field Description
      Name Enter a name to identify the certificate.
      Type Type of the certificate. Select PKCS12 Key Store.
      Notify on expiration Select the list of users to be notified when the certificate expires.
      Warn in days to expire Enter the number of days when a notification is sent to users before a certificate expires.
      Key store password Password to access the certificate. Use the destination keystore password specified when creating the certificate.
      Active Option to make the client certificate active.
      Short description Short description of the user client certificate.
    4. Select the manage attachments icon (Manage attachments icon.) and attach a Mastercard certificate.
    5. Select Validate Stores/Certificates to validate the certificate.
    6. Select Submit.

    Create a credential record for Mastercard spoke

    Create a credential record for your Mastercard account configuration. The Mastercard spoke connection and the credential alias uses these credentials to authorize actions.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Connections & Credentials > Credentials.
    2. Select New.

      The system displays this message: What type of Credentials would you like to create?

    3. Select Mastercard Credential.
      A Mastercard Credential form displays.
    4. Enter these values.
      Field Value required
      Name Enter any name to uniquely identify the record. For example, Mastercard Credentials.
      Active Enable
      Key alias Key alias associated with the Mastercard account.
      Keystore password The password associated with the certificate.
      Consumer key Consumer key that you generated during the Mastercard configuration.
      Certificate Select the newly created Mastercard certificate.
      Authentication Algorithm Custom authentication algorithm for outbound signing requests. Select Mastercard algorithm.
      Note:
      You are cautioned against directly modifying the default authentication algorithm.
    5. Select Submit.

    Create a connection record for Mastercard spoke

    Create a connection record for your Mastercard account configuration. The Mastercard spoke connection and credential aliases use these connections to perform actions in Mastercard.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Connections & Credentials > Connections & Credentials Aliases.
    2. Open the record for Mastercard Connection.
    3. On the Connections tab, select New.
    4. On the form, fill these values.
      Field Value required
      Connection URL Base URL to connect to your Mastercard instance. For example, https://sandbox.api.mastercard.com.
      Credential Credential record you that created for Mastercard.
    5. Right-click the form header and select Save.
    6. Ensure that api_version is set V6 in the Attributes related list.