Configure Now Assist for Zero Copy Connector

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • If you have the admin role, you can configure the Now Assist for Zero Copy Connector application.

    Before you begin

    Role required: admin and sn_erp_integration.erp_ai_user

    About this task

    Use the Now Assist Admin console to configure Now Assist for ZCC. For additional information, see Overview tab in Now Assist Admin.

    The following skills are included in Now Assist for ZCC:
    • ERP data discovery
    • ERP data query

    Procedure

    1. Install the Now Assist for Zero Copy Connector plugin (sn_erp_ai).

      For information about the installation process, see Install Now Assist plugins.

    2. View the skills by navigating to All > Now Assist admin > Skills and selecting Other.
    3. Edit skill access by selecting the options icon next to the Last modified column and selecting Edit access.

      Now Assist skills list with other skills displayed and two now assist for zero copy connector skills highlighted.

      1. Select the edit (pencil) icon .

        Edit access modal with pencil icon highlighted.

      2. Select Any authenticated user or Select roles.

        Edit ACL modal with user access options highlighted.

        If you specified Select roles, add and delete roles as needed. To add a role, select inside the Roles text box and select a role from the list.

        To delete a role, select the X icon within the pill.

        Edit ACL modal with roles drop-down list displayed.

        Note:
        The sn_erp_integration.erp_ai_user role is required for users to work with generative and agentic AI in Now Assist for ZCC.
      3. When you're finished, select Apply.
    4. Optional: You can delete a skill at any time by selecting the icon next to Last modified and selecting Deactivate skill.