Metrikus spoke
Summarize
Summary of Metrikus Spoke
Metrikus spoke enables ServiceNow customers to retrieve data from various workplace sensors, including occupancy, air quality, and temperature sensors. To utilize this spoke, an Integration Hub subscription is required, and users must have Metrikus login credentials along with a Client ID and Client Secret key.
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Key Features
- Integration with Flow Designer: The spoke integrates with Flow Designer in Integration Hub, allowing users to fetch occupancy sensor data.
- Occupancy Data Retrieval: Users can access event and occupancy data linked to workplace connectors, which aids in automatic reservation check-ins and displays occupancy states in the Location Directory.
- Actions: The spoke offers various actions to automate tasks, including retrieving space and desk occupancy data in batches.
- Sample Subflows: Provides sample subflows for automating tasks related to workplace connectors, which can be customized for specific needs.
Key Outcomes
By leveraging the Metrikus spoke, customers can enhance workplace management through real-time occupancy data, automate tasks related to sensor events, and streamline data retrieval processes. This integration supports efficient workspace utilization and improves overall operational effectiveness.
Metrikus spoke provides actions to retrieve data from various sensors (such as occupancy sensor, air quality sensor, temperature sensor etc.) that are found at a workplace.
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Integration Hub subscription
This spoke requires an Integration Hub subscription. For more information, see Metrikus spoke - IntegrationHub overview.
Supported versions
This spoke was built for Metrikus Beta v1.0.
Key features
- Get event data. For example, when an employee enters a meeting room,when an employee occupies a desk).Get occupancy data for Workplace Connectors space records from Metrikus.
- Get occupancy data.
- The occupancy data is used for configuring automatic reservation check in.
- Workplace Service Delivery Location Directory shows Occupancy state for a selected location or space.
Spoke requirements
- Ensure that you have Metrikus login credentials.
- Metrikus provided Client ID and Client Secret key.
Spoke dependencies
- ServiceNow IntegrationHub Runtime [com.glide.hub.integration.runtime]
- ServiceNow IntegrationHub Action Step - OpenAPI [com.glide.hub.action_step.openapi]
- Metrikus Spoke [com.sn.wsd.metrikus.spoke]
Spoke actions
The Metrikus Spoke provides actions to automate tasks when events occurs in your ServiceNow instance. Available actions include:
| Actions | Description |
|---|---|
| Look up Space Tree | Get all the spaces along with the location hierarchy from Metrikus. |
| Look up Space Occupancy Batches | Gets batches of spaces (for example, 2000) and get occupancy data from Metrikus for all batches to combine and map it. |
| Look up Latest Desk Occupancy | Gets occupancy data for desks in a batch ( for example, 2000.) |
| Look up Latest Space Occupancy | Gets occupancy data for spaces in a batch (for example, 2000) |
| Look up Desks Occupancy Batches | Gets batches of desks (for example, 2000) and get occupancy data to combine and map it with Metrikus Spoke. |
Spoke subflows
The Metrikus Spoke provides sample subflows to demonstrate automating Workplace Connectors tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include:
| Subflow | Description |
|---|---|
| Get All occupancy by Ids | Retrieves occupancy data of both Workplace Connectors spaces and desks. |
| Get Occupancy by desks by Ids | Retrieves occupancy data of all desks. Invoked by Get All Occupancy by Idssub flow. |
| Get Occupancy by spaces | Retrieves occupancy of all spaces. Invoked by the Get All Occupancy by Ids sub flow. |
Spoke user roles
The Metrikus spoke provides the System Administrator user role to control access to data:
Connection and credential alias requirements
Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.