Set up the Amazon DynamoDB spoke

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Integrate the ServiceNow instance and Amazon DynamoDB account using AWS credential to authenticate ServiceNow requests.

    Before you begin

    • Request an Integration Hub subscription
    • Activate the Amazon DynamoDB spoke
    • Role required: admin

    Create Credential records for the Amazon DynamoDB spoke

    Create two Credential records for your Amazon DynamoDB account. The Amazon DynamoDB spoke connection and credential alias uses these credential records to perform actions in your Amazon DynamoDB account.

    Before you begin

    Role required: admin.

    Procedure

    1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.
    2. Open for the record for Amazon DynamoDB.
    3. From the Credentials tab, click New.
      The system displays the message What type of Credentials would you like to create?.
    4. Select AWS Credentials.
    5. On the form, fill these values.
      Field Value required
      Name Name to uniquely identify the connection record. For example, enter Amazon DynamoDB Cred.
      Active Option to actively use the credential record.
      Access Key ID Access Key ID of the user with full access to Amazon DynamoDB.
      Secret Access Key Secret Access Key of the user with full access to Amazon DynamoDB.
      Credential alias Associated Amazon DynamoDB credential record.
      Authentication Algorithm Custom authentication algorithm for outbound signing requests. Select Amazon DynamoDB.
      Note:
      Users are cautioned against directly modifying the default authentication algorithm.
    6. Click Submit.
    7. Navigate to Connections & Credentials > Connection & Credential Aliases.
    8. Open for the record for Amazon DynamoDB Streams.
    9. From the Credentials tab, click New.
      The system displays the message What type of Credentials would you like to create?.
    10. Select AWS Credentials.
    11. On the form, fill these values.
      Field Value required
      Name Name to uniquely identify the connection record. For example, enter Amazon DynamoDB Streams Cred.
      Active Option to actively use the credential record.
      Access Key ID Access Key ID of the user with full access to Amazon DynamoDB.
      Secret Access Key Secret Access Key of the user with full access to Amazon DynamoDB.
      Credential alias Associated Amazon DynamoDB Streams credential record.
      Authentication Algorithm Custom authentication algorithm for outbound signing requests. Select Amazon DynamoDB Streams.
      Note:
      Users are cautioned against directly modifying the default authentication algorithm.
    12. Click Submit.