Exploring ERP Semantic Mining

  • Release version: Australia
  • Updated March 12, 2026
  • 4 minutes to read
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    Summary of Exploring ERP Semantic Mining

    ERP Semantic Mining helps ServiceNow customers identify custom applications built on legacy ERP (Enterprise Resource Planning) systems that are candidates for replatforming onto the ServiceNow AI Platform. This process enables the migration of complex, custom-coded ERP components into modern, maintainable ServiceNow scoped apps. Although ERP Semantic Mining will be hidden and no longer activated on new instances starting with the Zurich release, it remains supported for existing users.

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    Replatforming involves scanning legacy ERP code to find candidates that can be replaced with ServiceNow apps, thereby improving performance, enhancing security, and reducing maintenance overhead. The solution works in conjunction with Zero Copy Connector for ERP, which connects your ERP system of record to ServiceNow and facilitates data retrieval through remote and extraction tables.

    Key Features

    • Candidate Identification: Automatically analyze ERP systems to find custom code suitable for replatforming.
    • Integration with Zero Copy Connector for ERP: Connect ERP systems for live data access via remote tables and bulk data extraction using extraction tables, enabling low-code app development.
    • Candidate Management: Save and compile candidate lists, view detailed candidate information, add comments and attachments, and identify similar candidates for consolidation.
    • Next-Step Guidance: ERP Semantic Mining provides suggestions and recommendations for replatforming actions and highlights similar candidates to optimize your migration strategy.
    • Support for Multiple ERP Modules: Works with various ERP functional areas such as Finance, Procurement, and Sales, configurable within Zero Copy Connector for ERP.
    • Performance Monitoring: Enables tracking of new app performance post-replatforming using analytics tools.

    Workflow for Replatforming

    1. Run an ERP Semantic Mining analysis on your ERP system of record.
    2. Connect the ERP system to ServiceNow using Zero Copy Connector for ERP.
    3. Build ERP data models from remote and extraction tables.
    4. Identify and save candidates for replatforming within ERP Semantic Mining.
    5. Use candidate details to manage and combine similar candidates as needed.
    6. Confirm data availability on the ServiceNow AI Platform.
    7. Create scoped apps in ServiceNow Studio or other applications using the replatformed data.
    8. Measure and monitor app performance with your preferred analytics tools.

    Benefits

    • Faster Identification: Quickly find custom ERP code candidates without dependency on ERP administrators.
    • Centralized Candidate Management: Save, comment, and manage candidates efficiently in one place.
    • Guided Replatforming: Receive actionable recommendations and next-step guidance to streamline migration efforts.
    • Improved Data Accessibility: Replatformed data is immediately available in manageable tables and apps, reducing wait times for database access.
    • Enhanced App Development: Use legacy ERP data as live data sources for new ServiceNow apps, improving maintainability and security.

    Additional Resources and Support

    ServiceNow provides resources such as guided tours within ERP Semantic Mining, documentation on building ERP data models, and community support. For assistance, customers should contact their internal ServiceNow administrator.

    ERP Semantic Mining enables you to identify candidates for replatforming. These candidates can be custom applications that were built on legacy ERP (Enterprise Resource Planning) systems that you want to quickly replatform.

    Important:
    Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    Identifying candidates to replatform with ERP Semantic Mining

    Legacy ERP systems can contain old tables with custom fields that are difficult to maintain. Use Zero Copy Connector for ERP and ERP Semantic Mining to identify candidates with custom fields to extract onto their instance as remote tables or extraction tables. Low-code developers can then use the legacy ERP fields as data sources for apps created on the ServiceNow AI Platform, using a builder such as ServiceNow Studio, to replatform them.

    You can use a combination of remote tables and extraction tables to retrieve data from your legacy ERP system.
    • Remote tables get their records from running an associated script against an external data source.
    • Extraction tables retrieve large amounts of data using a scheduled query, and use transform tables to process data for use on the ServiceNow AI Platform.

    Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.

    When you find ERP candidates to replatform, ERP Semantic Mining also provides suggestions for next actions and similar candidates. ERP Semantic Mining supports any ERP modules, or functional areas that admins configure in Zero Copy Connector for ERP. Some example modules are Finance, Procurement, and Sales. For more information, see Building and managing models to work with ERP data.

    Replatformed data is immediately available, mirrored in easy-to-manage tables and apps. Users no longer must request information from database administrators, which can take weeks. Replatformed apps use the ERP system of record as the live data source.

    Workflow for replatforming customized ERP applications

    Complete the following workflow to replatform legacy ERP data with custom code from the system of record. All the work is done on the ServiceNow AI Platform using ERP Semantic Mining.
    1. Run an analysis with ERP Semantic Mining on the ERP system of record.
    2. Connect the ERP system of record to the ServiceNow instance with Zero Copy Connector for ERP.

      ERP Semantic Mining uses the system connections configured in Zero Copy Connector for ERP. For more information, see Working with ERP systems in Zero Copy Connector for ERP.

    3. Use Zero Copy Connector for ERP to build ERP models from fields on the available remote tables. For more information, see Building and managing models to work with ERP data.
    4. Run ERP Semantic Mining to find candidates. Candidates are custom code in the system of record that you can replace with ServiceNow apps. For more information, see Browse an overview of candidates in ERP Semantic Mining.
    5. Choose the candidate to replatform. For more information, see Save potential candidates to replatform.
    6. Use the candidate details in ERP Semantic Mining as a central place to enter comments and save attachments relating to the candidate. For more information, see View and work with candidate details in ERP Semantic Mining.
    7. In the candidate details, identify any similar candidates that you could combine into a single replatformed app. For more information, see Determining candidate score and potential.
    8. Return to Zero Copy Connector for ERP to continue building data models with remote tables and extraction tables. Confirm that all the necessary data is available in the ServiceNow AI Platform. For more information, see Building and managing models to work with ERP data.
    9. In ServiceNow Studio or another ServiceNow application, build a scoped app by using the replatformed data as a source.
    10. Measure and monitor the performance of the new app using applicable metrics and parameters with your preferred analytic tools.

    Benefits of ERP Semantic Mining

    Table 1. Benefits of ERP Semantic Mining
    Benefit Feature Role
    Quickly identify candidates with custom code to replatform without waiting for your ERP administrator Save potential candidates to replatform sn_erp_mining.erp_admin, sn_erp_mining.erp_user
    View suggestions for next steps and actions to guide you in replatforming Check candidate recommendations in ERP Semantic Mining sn_erp_mining.erp_admin, sn_erp_mining.erp_user
    Compile selected candidates in a list by saving them Save potential candidates to replatform sn_erp_mining.erp_admin, sn_erp_mining.erp_user

    Additional resources for ERP Semantic Mining

    Learn more about ERP Semantic Mining ServiceNow resources
    ERP Semantic Mining enables you to find application candidates with customized code in your ERP system.

    App Engine for ERP Overview on ServiceNow University

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    You must log in to ServiceNow University to access this resource.

    ServiceNow Community site

    Video: Unlock the full potential of your ERP system