Lenovo Spoke

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Lenovo Spoke

    The Lenovo Spoke allows ServiceNow customers to access warranty details for their hardware assets through the Lenovo Warranty API. It enhances asset management by automating the retrieval of warranty information whenever certain events occur in ServiceNow.

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    Key Features

    • Integration Hub Subscription: Required for using the Lenovo Spoke.
    • Supported Versions: Built for Lenovo Warranty API v2.5, with potential compatibility for later versions.
    • Spoke Actions: Automates downloading asset warranty information via:
      • Download Asset Warranty: Connects to the Lenovo Warranty API to retrieve warranty data.
    • Connection and Credential Management: Utilizes aliases to simplify connection setup and management across multiple environments, reducing the need for frequent updates.

    Key Outcomes

    By implementing the Lenovo Spoke, ServiceNow customers can efficiently manage warranty information, streamline asset tracking processes, and minimize manual data retrieval efforts. Ensure you have the necessary Client ID from Lenovo to utilize the features fully.

    Get the warranty details of your hardware assets from Lenovo.

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    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Supported versions

    This spoke was built for Lenovo Warranty API v2.5, but may be compatible with later versions.

    Spoke requirements

    You should have the Client ID provided by Lenovo. If you don’t have one, contact your organization's Lenovo sales or service representative.

    Spoke dependencies

    The Lenovo spoke doesn't have a dependency on any other plugin.

    Spoke actions

    The Lenovo spoke provides action to automate downloading asset warranty information when events occur in your ServiceNow instance. Available action is as follows:

    Action Description
    Download Asset Warranty Connect to the Lenovo Warranty API to download asset warranty information.
    Note:
    For more information on getting asset warranty details from Lenovo, see Integration with Lenovo for asset warranty details.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    To use the actions in the Lenovo spoke, you must create a connection and credential record to authenticate and connect to Lenovo. For more information, see Create a connection and credential for Lenovo spoke