Exploring Zero Copy Connector for ERP

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Exploring Zero Copy Connector for ERP

    Zero Copy Connector for ERP enables ServiceNow customers to connect directly to their ERP systems (such as SAP) to read, update, create, and extract data without replicating it into ServiceNow. It provides a unified data model that supports both standard and custom ERP fields, allowing seamless access and management of ERP data on the ServiceNow AI Platform.

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    This connector mirrors data residing in the ERP system of record, ensuring data protection and integrity while making it accessible for use within ServiceNow.

    Key Features

    • Unified Data Model: Manages ERP tables containing standard and custom fields grouped into ERP models for streamlined data interaction.
    • Remote Tables: Enables querying ERP data live by running scripts against external data sources to view current ERP records.
    • Extraction Tables: Facilitates scheduled queries to extract large datasets from ERP systems, which are then transformed for use on the ServiceNow AI Platform.
    • ERP Models: Allows building models to define read, update, and create operations for organizing mirrored ERP data efficiently.
    • Integration with ServiceNow Tools: Extracted ERP data can be utilized within ServiceNow Studio, Workflow Studio flows, playbooks, Table Builder, UI Builder, and Workspace Builder.
    • Connection Configuration: Simplifies setting up connections to external ERP systems to enable data access and management.

    Key Outcomes

    • Provides a secure, real-time interface to ERP data without data replication, preserving data sovereignty in the source ERP system.
    • Enables ServiceNow customers to efficiently integrate and manage ERP data within the ServiceNow AI Platform, making ERP data actionable for workflows and applications.
    • Supports custom ERP scenarios by handling both standard and custom fields, enhancing flexibility in data operations.
    • Streamlines ERP data extraction and transformation processes for improved data readiness and usability within ServiceNow.

    Next Steps for Customers

    • Create ERP system connections within Zero Copy Connector for ERP to establish data linkages.
    • Leverage content packs to accelerate ERP model creation with examples and templates.
    • Build and manage ERP models to define operations and organize mirrored data.
    • Configure remote and extraction tables based on dataset size and refresh requirements for optimal data access.
    • Utilize extracted ERP data across ServiceNow development and automation tools to enhance workflows and applications.

    Zero Copy Connector for ERP (Enterprise Resource Planning) enables you to connect to an ERP system to read, update, create, and extract data for use on the ServiceNow AI Platform.

    Zero Copy Connector for ERP overview

    Zero Copy Connector for ERP helps you identify custom Enterprise Resource Planning (ERP) apps and fields in a system of record (such as SAP) to access their data on the ServiceNow AI Platform.
    Zero Copy Connector for ERP offers a unified data model for ERP systems. Zero Copy Connector for ERP enables you to manage tables that contain both standard and custom fields grouped within ERP models. You can send updates to and extract data from ERP tables on the system of record. Store extracted data in a remote table or an extraction table, depending on the size of datasets and refresh needs.
    • Remote tables get their records from running an associated script against an external data source.
    • Extraction tables retrieve large amounts of data using a scheduled query, and use transform tables to process data for use on the ServiceNow AI Platform.
    Note:
    Zero Copy Connector for ERP doesn't replicate data into the ServiceNow AI Platform. It mirrors data that lives in the ERP system of record, and remains protected there.

    Benefits of Zero Copy Connector for ERP

    The unified data model of the ServiceNow AI Platform helps with the seamless integration of ERP data into the ServiceNow AI Platform. Zero Copy Connector for ERP streamlines ERP data management, making it accessible and actionable within the ServiceNow AI Platform and ServiceNow instances.

    Table 1. Zero Copy Connector for ERP key benefits
    Benefit Feature
    Configure connections to the system of record Working with ERP systems in Zero Copy Connector for ERP
    Build ERP models to create read, update, and create operations and organize mirrored ERP data Building and managing models to work with ERP data
    Work with and query remote tables to view ERP data on the system of record Using ERP remote tables in Zero Copy Connector for ERP
    Configure extraction tables to pull custom data from the ERP system regularly ERP data extraction and transformation
    Use ERP data in ServiceNow Studio, Workflow Studio flows and playbooks, Table Builder, UI Builder, and Workspace Builder. Next steps after extracting data from your ERP system using Zero Copy Connector for ERP

    Helpful resources

    Some ServiceNow resources that can provide you with helpful information are:
    Video
    Watch Unlock the full potential of your ERP system.
    Video
    Watch Clean core ERP with App Engine.