Run fix script to view results

  • Release version: Australia
  • Updated March 18, 2026
  • 1 minute to read

    • Run a fix script in ServiceNow to view the results of the automation explorer.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to System Definition > Fix Scripts.
    2. Locate the fix script with the following sys_id: 
      21a11b363ba4321037da9f7e53e45a50

      Use the list filter or the search bar to find the record by sys_id if it is not immediately visible.

    3. Open the fix script record, and select Run Fix Script.
    4. Review the output logs that appear after the execution completes.

      Confirm the following statistics are present in the output:

      • Total Processed — the total number of records evaluated by the script.
      • Records Created — the number of new records generated during processing.
      • Records Skipped — the number of records that did not meet processing criteria.
      • Errors — any errors encountered during execution. Investigate and resolve before re-running the script if errors are present.