As part of the Better Together integration, all asset receiving is handled within IT Asset Management (ITAM). When an item is initially received in ITAM, a receipt is automatically generated in SPO in the Pending Submission state.

After the buyer confirms receipt against the purchase order in ITAM, a corresponding receipt is automatically created for the associated purchase order in Sourcing and Procurement Operations. For more information about receiving assets in ITAM, see .

To support seamless integration between SPO and ITAM, both the receipt and shipment tables in each application are retained. The required field mappings have been configured to enable data flow between both the applications.

As part of the receiving process, the ITAM receipt passes relevant data to the SPO receipt, which is read-only. ITAM also creates the associated assets.

As part of the shipment process, the ITAM shipment record passes shipment details to the SPO shipment record, which is also read-only.