---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Overall supplier dashboard

# Overall supplier dashboard {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Overall supplier dashboard provides a comprehensive view of the entire supplier base's performance in one centralized location, aggregating data across all suppliers to give you enterprise-wide insights.  
Importante:  
Check your entitlements to determine whether you have access to the Overall supplier dashboard.  
The Overall supplier dashboard offers the following key benefits:

* **Holistic view**: View how the entire supplier base is performing at a glance rather than checking individual supplier dashboards.
* **Strategic filtering**: Filter by relationship status (Strategic, Tactical, Valued, Excluded), supplier, or industry to focus on specific supplier segments.
* **Actionable insights**: Identify top and bottom performers, track KPI trends, and monitor action plans across your supplier network.
* **Performance tracking**: Monitor overall supplier scores, risk levels, and spending patterns.
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## Using the dashboard for decision-making {#overall-supplier-db__section_jh3_yvp_mhc}

To improve supplier performance:

* Identify patterns in failing KPIs and create targeted improvement initiatives.
* Focus resources on industries or relationship tiers that show consistent struggles.
* Compare top performers against bottom performers to understand success factors.

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To manage risk:

* Monitor overall supplier risk ratings when applying different filters.
* Check if strategic suppliers have higher or lower risk profiles than tactical ones.
* Review action plans for suppliers with elevated risk levels.
{#overall-supplier-db__ul_lh3_yvp_mhc}
* **[View Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/5IHOPrQ0TSoY1EpeZhvqvQ)**   
  You can view the Overall supplier dashboard to get the enterprise-wide insights for the entire suppliers base.

**Conceitos relacionados**   

* [Manage supplier details](https://servicenow-prod.fluidtopics.net/Efm8jzS5nZrrOh069hWPDw "As a supplier manager, view all the information about a supplier, view supplier locations, manage cases, and view procurement information.")
* [Manage internal stakeholders](https://servicenow-prod.fluidtopics.net/Nr50DCF1oByHc2h0cEH4Fw "Internal stakeholders represent key relationship types associated with a supplier such as Business owner, Category manager, or Procurement manager. Mapping internal stakeholders to a unique relationship type enhances governance data visibility and facilitates effective relationship management with a supplier.")
* [Manage supplier contacts from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/MATw_8V64oxFaTEW3cls2g "Add or remove supplier contacts, elevate access or remove elevated access to contacts from the Source-to-Pay Workspace.")
* [Manage supplier cases from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/4cpTx30Ax_kQhTCnzJz5UA "You can create and manage supplier cases for suppliers in the Source-to-Pay Workspace.")
* [Manage supplier tasks from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/hziKlAbahXv8AtRP3tpBpg "You can create and manage tasks for suppliers and internal users in the Source-to-Pay Workspace.")
* [Interaction Management in Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/dpl5mK5a9fquWIeQBwolOQ "Interactions are a centralized location for all communication channels available in Source-to-Pay Workspace. Interaction Management involves managing supplier-related queries from different sources, such as an email, chat, message, or SMS.")
* [Composing emails with predefined content from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/46HmyaXi~EfB9w3ptOvTeA "Insert predefined content into the message body of emails that you send from the email client in the Source-to-Pay Workspace.")
* [Emails view for supplier managers](https://servicenow-prod.fluidtopics.net/4NnQXdG~DuTO6fJCg~nzJA "Supplier managers can access all emails including system-triggered emails, inbound replies, and error emails from the Source-to-Pay Workspace at case, task, and supplier levels.")  
**Tarefas relacionadas**   

* [Create a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/lpPK~aqcssnugGtKnY8y7A "Create a supplier to quickly onboard the supplier using playbooks and start purchasing goods and services.")
* [Offboard a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/WXYCw_PMqxbdTaEaMc4pAA "Offboard a supplier due to performance issues or when you learn that the supplier follows practices that are inconsistent or unethical.")
* [Accept an incoming chat request from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/6IZHfNp~RoVN8tnIMMIRZg "As a supplier fulfiller, accept an incoming chat request from the Supplier Manager Workspace Inbox to start a chat session with a supplier contact.")
* [Create supplier case from Universal Request](https://servicenow-prod.fluidtopics.net/T5smYPr0tbHVOKDW0EW_ag "Routing agents can create a supplier case from the Source-to-Pay Workspace to resolve a Universal Request.")
* [View Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/5IHOPrQ0TSoY1EpeZhvqvQ "You can view the Overall supplier dashboard to get the enterprise-wide insights for the entire suppliers base.")

