---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Configure properties

# Configure properties for Supplier Case Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use these properties to configure settings for the Supplier Case Management application from the Properties page.
Navigate to AllSupplier Case ManagementProperties.  
Nota:  
The Properties page displays the properties for Craft only if you have installed the [Craft.io integration for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/IUhSK6mmxk2q96DvpBA9yw#gloss-craft-slo "Provides integration with Craft.io, a supplier intelligence platform, to enhance supplier data management and decision-making within Supplier Lifecycle Operations.") (com.snc.sn_supplier_craft) plugin. Click the question mark icon (![Question mark icon.]()) beside each property field to see the property name corresponding to that field. {#config-prop-supp-mgmt__table_xkn_zwh_dtb__entry__2}

| Property | Action |
|-|-|
| Supplier Case Management properties ||
| Sys Id of the External User Registration Configuration for Onboarding a contact for a supplier. sn_supplier.external_registration_profile_id | Auto-populated with the sys ID of the user registration configuration you specified in the Value field of the sn_supplier.external_registration_profile_id system property. Nota: Sys ID (sys_id) is a 32-character GUID (Globally Unique ID) that uniquely identifies each record in an instance. For more information, see [Configure system property to send registration emails to external users](https://servicenow-prod.fluidtopics.net/73l3XdgG0fZ76bkdP2p6qw "Configure the sn_supplier.external_registration_profile_id system property to ensure that registration emails are sent to external users for accessing the Supplier Collaboration Portal."). |
| Automatic creation of cases from email \[sn_supplier.slm_email\] | Automatically creates a supplier case if the incoming email address matches with the email address specified in this property. For more information, see [Enable automatic creation of supplier cases from incoming emails](https://servicenow-prod.fluidtopics.net/pMSaCVP29g0wvt9dLeGblQ "The supplier administrator can set this property to create a supplier case automatically from an incoming email."). |
| Craft Integration Properties ||
| API key for craft. sn_supplier_craft.craft_api_query | Enter the API key that you received with your enterprise account from Craft. |
| Supplier collaboration portal properties ||
| Allow "Activity Configurations" and "Filters" to be picked from all application scopes. sn_supplier_sp.allow_all_apps_configuration | Type: Yes \| No Select the check box to enable this property. For more information, see [Set the property to configure activity configurations](https://servicenow-prod.fluidtopics.net/wNXUVGjb9d6cPn0Xw627OQ "Set the sn_supplier_sp.allow_all_apps_configuration property to make activity configurations and filters accessible from all application scopes."). |
[Tabela 1. Supplier Case Management properties]

{#config-prop-supp-mgmt__table_xkn_zwh_dtb}
* **[Enable automatic creation of supplier cases from incoming emails](https://servicenow-prod.fluidtopics.net/pMSaCVP29g0wvt9dLeGblQ)**   
  The supplier administrator can set this property to create a supplier case automatically from an incoming email.
* **[Email format for contacts linked with multiple suppliers](https://servicenow-prod.fluidtopics.net/VjZd9Q4wYX_FEwEULEhXnQ)**   
  Contacts linked with multiple suppliers have to include the supplier's legal name while sending emails for automatic creation of cases.

**Conceitos relacionados**   

* [Explicit Roles in Supplier Case Management](https://servicenow-prod.fluidtopics.net/LbCICf_oHcILrq59qLFYMQ "You can grant access to your instance to both internal and external users. However, it is important to differentiate their access levels for added security. To achieve this, every user must have at least one role, allowing the instance to distinguish between internal and external users.")  
**Referência relacionada**   

* [Components installed with Supplier Case Management](https://servicenow-prod.fluidtopics.net/3avbFNIS2BPHqHJTDd7PeQ "Several types of components are installed with activation of Supplier Case Management, including tables and user roles.")
* [Application plugin installation sequence in Supplier Case Management](https://servicenow-prod.fluidtopics.net/3UWvkwJeeAzVWVi0EmGozg "The following table provides the list of plugins for Supplier Case Management, a high-level description of each plugin, and the dependencies that are required before installing each plugin.")