Deactivate Create supplier case from email inbound action

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • The Create Supplier case for email inbound action must be inactive for automatic creation of supplier cases from emails using Now Assist.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > System Policy > Email > Inbound Actions.
    2. Select the Create supplier case from email inbound action.
    3. On the inbound action form, clear the Active check box.

    Resultado

    The Create supplier case from email inbound action is deactivated.