---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Install Invoice Case Management

# Install Invoice Case Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can install the Invoice Case Management (com.sn_ap_cm) application if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

## Antes de Iniciar

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the Invoice Case Management application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
* The Accounts Payable Invoice Processing (com.sn_ap_apm) application installs the following dependent plugins:
  * Source-to-Pay Common Architecture (com.snc.sn_shop)
  * Supplier Collaboration Portal
  * [Source-to-Pay Operations](https://servicenow-prod.fluidtopics.net/22yQ5dKjSiwvyaeXaZiatQ "Source-to-Pay Operations enables you to create sourcing requests, onboard suppliers, and manage invoices and payments in one streamlined workflow. Collaborate across teams, automate tasks, and use playbooks to avoid delays in approvals, onboarding, and completing requests. Maintain accurate supplier data, fulfill and manage purchase orders, and resolve invoice exceptions, ensuring timely payments from sourcing to fulfillment.")
  {#install-invoice-case-mgmt__ul_jf4_tdk_lwb}

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Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

The following items are installed with Invoice Case Management:

* Plugins
* Roles
* Scheduled jobs
* Tables
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For more information, see [Components installed with Invoice Case Management](https://servicenow-prod.fluidtopics.net/2wp7pex4oL11zRjtCW0LcQ "Several types of components are installed with activation of the Invoice Case Management plugin, including user roles, scheduled jobs, and tables.").

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Invoice Case Management application (com.sn_ap_cm) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find the
   application, you might have to request it from the ServiceNow Store.  
   In the list next to the Install button, the versions
   that are available to you are displayed.
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#install-invoice-case-mgmt__p_id1_nfg_h1c}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. **Opcional:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
6. Select Install.
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* **[Components installed with Invoice Case Management](https://servicenow-prod.fluidtopics.net/2wp7pex4oL11zRjtCW0LcQ)**   
  Several types of components are installed with activation of the Invoice Case Management plugin, including user roles, scheduled jobs, and tables.

**Conceitos relacionados**   

* [Install Accounts Payable Operations integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/07_gJOhg6I1cczXBfAcrGQ "Accounts Payable Operations integration with Document Intelligence (com.sn_ap_ic) is installed automatically along with Accounts Payable Invoice Processing (com.sn_ap_apm).")
* [Domain separation and Accounts Payable Operations](https://servicenow-prod.fluidtopics.net/nJ~n9grK8Vlq8wdaTc0tDA "Domain separation is unsupported for Accounts Payable Operations. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")  
**Tarefas relacionadas**   

* [Install Accounts Payable Invoice Processing](https://servicenow-prod.fluidtopics.net/gIV8hzHpqNkSdOckRsJRiQ "You can install the Accounts Payable Invoice Processing (com.sn_ap_apm) application if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")