---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Create an invoice exception definition

# Create an invoice exception definition {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can create invoice exception definition for invoices of types PO, Non-PO, credit memo.

## Antes de Iniciar

Role required: sn_ap_apm.admin

## Procedimento

1. Navigate to AllAccounts Payable OperationsAdministrationInvoice exception definition.
2. On the Invoice exception definitions form, select New.
3. On the Invoice exception definition form, fill in the fields.  
   For a description of the field values, see [Invoice exception definition form](https://servicenow-prod.fluidtopics.net/v4qKsIzx46PuRUJacA1b0A "Use the Invoice exception definition form to provide details about the new invoice exception definition."). Example: Missing business owner or legal entity.
4. Select Active.
5. Select Applicable to as PO invoice.
6. Enter the order number by which the exception must be executed.
7. Select and hold (or right-click) on the form \> Save.
8. Configure the subflow that you want to choose from the drop-down list.  
   For more information on sub flows, see [Create subflow in workflow studio](https://servicenow-prod.fluidtopics.net/fyau7lZr4kB6xY8QkAvDmg "Use subflows to configure conditions that are applied on the invoice and raise an exception.").
9. Select Save.
10. Open the invoice record with all fields configured and click View invoice processing case.  
    The exception engine runs and displays exceptions in the Review exceptions activity card of the playbook.
11. Click Resolve exceptions activity card.  
    The exceptions are displayed. Navigate to the invoice details and populate the valid business owner details.
12. Navigate to the invoice details and populate the valid business owner details.
13. Click Save.
14. Click Check exceptions.  
    The exception is raised and resolved successfully.
* **[Create subflow in workflow studio](https://servicenow-prod.fluidtopics.net/fyau7lZr4kB6xY8QkAvDmg)**   
  Use subflows to configure conditions that are applied on the invoice and raise an exception.