---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Enable AI agents for Conversational intake for sourcing and procurement agentic workflow in Virtual Agent

# Enable AI agents for the Conversational intake for sourcing and procurement agentic workflow in Virtual Agent {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Enable AI agents in Virtual Agent to streamline procurement requests, providing quicker support and a more efficient experience for requesters through intelligent assistance.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllAI Agent StudioOverview.
2. Under Agentic workflows, select Conversational intake for sourcing and procurement.  
3. Under Connect AI agents, select any of the AI agents that you want to make available in Virtual Agent.  
   The agents that you can select:
   * Procurement request tracking AI agent
   * Procurement product recommendation AI agent
   * Procurement inquiry analysis AI agent

   {#activate-fulfill-pr-agentic-workflow-va__ul_bwl_5h3_cfc}

   For example, let's assume that you select the Product recommendation and procurement agent.
4. On the Describe and instruct page, select Continue.  
   The Describe and instruct page is read-only.
5. On the Add tools and information page, select Continue.  
   The Add tools and information page is read-only.
6. On the Describe and instruct page, select Continue.  
   The Describe and instruct page is read-only.
7. On the Define trigger page, select Continue.  
   The Describe trigger page is read-only.
8. On the Define availability page, in the Select display section, switch the Display toggle to the open position so that the AI agent is enabled in the Virtual Agent.  
9. To activate the agentic workflow, select Save and test.  
   The selected AI agent is enabled in Virtual Agent.

## O que Fazer Depois

Verify that the selected AI agent has been enabled. For more information, see [Verify AI agent is enabled in Virtual Agent](https://servicenow-prod.fluidtopics.net/~VhQUS7HUlcQg53PrxxCYA "Verify that the selected AI agent has been enabled in Virtual Agent.").
* **[Verify AI agent is enabled in Virtual Agent](https://servicenow-prod.fluidtopics.net/~VhQUS7HUlcQg53PrxxCYA)**   
  Verify that the selected AI agent has been enabled in Virtual Agent.

**Conceitos relacionados**   

* [Conversational intake for sourcing and procurement agentic workflow](https://servicenow-prod.fluidtopics.net/sErm_1b~wWtCS2uIluFjag "The Conversational intake for sourcing and procurement agentic workflow addresses your procurement needs by providing product recommendations, guided checkout, off-catalog processes, and detailed product information. It also answers questions and tracks related records.")  
**Tarefas relacionadas**   

* [Enable AI agents for the Conversational intake for sourcing and procurement agentic workflow in the Now Assist panel](https://servicenow-prod.fluidtopics.net/DzWXSlNXwRSU4RbpjBof3g "Enable AI agents in the Now Assist panel to help you manage procurement requests more efficiently, with faster response times and smarter support.")
* [Submit a purchase request using the Now Assist AI agent](https://servicenow-prod.fluidtopics.net/eJYd~MxsoGT3Uufzw3NTOw "Use the Now Assist AI‑powered chat experience in the Employee Center to submit a purchase request. The AI agent analyzes your requirements, displays suitable products or services, and guides you through confirming and submitting the request.")
* [Update the product category or spend category in the Now Assist panel](https://servicenow-prod.fluidtopics.net/KpuYf_~MuQYe0g0rkwi9pA "Use the Now Assist panel to update the product category or spend category for purchase requisitions, sourcing requests, or purchase orders directly from the Source-to-Pay Workspace.")