---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Submit Invoice Inquiry

# Submit Invoice Inquiry {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Supplier uses the Supplier Collaboration Portal to create an inquiry related to an invoice and submits it to the Accounts Payable Operations team to evaluate and resolve the inquiry.

## Antes de Iniciar

Role required: Supplier

## Procedimento

1. Navigate to Supplier CatalogInvoicesSubmit an invoice inquiry.
2. On the Submit an invoice inquiry form, enter the following details.

   | Question | Description |
   | Which supplier? | Supplier- Displays the name of the supplier associated with the supplier contact based on your selection from the My Companytab. |
   | What invoice would you like to inquire about? | Invoice number- Choose the invoice number on which you need to inquire from the drop-down list. The drop-down lists the invoice numbers of the supplier displayed in Which supplier? field. |
   | What kind of invoice inquiry would you like to make? | Inquiry type- Choose the type of inquiry that you would like to ask an Account Payable Specialist. The options are: * Payment inquiry * Invoice inquiry * Expedite payment request * Payment term issue * Invoice entry assistance {#submit-invoice-inquiry-case__ul_lpk_kvz_zxb}For more information on invoice inquiry, see [Invoice inquiry cases](https://servicenow-prod.fluidtopics.net/Za6Qsz356s6kobwjN6Oe2A "Invoice inquiry cases help you resolve invoice-related issues raised by the suppliers or employees."). |
   | Please describe your inquiry below in detail: | Description- Detailed description about the invoice inquiry. |
   |-|-|

   {#submit-invoice-inquiry-case__choicetable_v1q_w5z_zxb}
3. Select Submit.  
   A pop-up alert message appears as " Your inquiry is submitted and we will respond soon. You can review details here: \<\<Invoice case number\>\>.  
   Nota:  
   From the invoice form page, you can select ActionsCreate new inquiry and submit an invoice inquiry.  
   Invoice inquiry case is created.