---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Create an invoice manually when Document Intelligence is unavailable

# Create an invoice manually when Document Intelligence is unavailable {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As an Account Payable Specialist, manually create an invoice if an invoice processing case automatically is created when the Document Intelligence application is unavailable.

## Antes de Iniciar

Role required: sn_ap_apm.accounts_payable_specialist

## Procedimento

1. Navigate to AllAccounts Payable OperationsAccounts Payable Workspace.
2. Select the list icon (![List icon]()).
3. Do one of the following:  
   * Navigate to ListsMy WorkMy open invoice processing cases.
   * Navigate to ListsAll WorkAll open invoice processing cases.
   {#create-invoice-no-docintel__ul_bc2_jh5_1xb}
4. Open the invoice processing case.
5. Select Create invoice.  
   The invoice is created and the invoice processing case displays the following message:

   Invoice has been successfully created. Verify all the required fields are correct and add invoice lines before submitting.

   Verify that the values in the invoice fields are correct and ensure that you add at least one invoice line for the invoice. For more information, see [Create an invoice line manually](https://servicenow-prod.fluidtopics.net/AI~MT~WTOULeDzdtho8nIg "Create invoice lines manually for an invoice when the invoice automation process doesn't capture this information from an incoming invoice.").
6. Select Submit invoice.