---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Submit a supplier case

# Submit a supplier case from the Source-to-Pay Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Submit a supplier case in Draft state to indicate that it is ready to be worked on.

## Antes de Iniciar

Role required: sn_slm.manager, sn_slm.owner, or sn_slm.admin

## Procedimento

1. Navigate to AllSupplier Lifecycle OperationsSource-to-Pay Workspace.
2. Select the list icon (![List icon.]()).
3. Do one of the following:  
   * View all the open cases by navigating to ListsMy workOpen cases.
   * View all the cases by navigating to ListsAll workCases.
   {#submit-supplier-case__ul_jqv_24j_nsb}
4. Open a case that is in Draft state by selecting the link to the case in the Number column.
5. Select Submit case.

## Resultado

The state of the case updates to Open, indicating that the case is ready to be worked on.

## O que Fazer Depois

After you submit the case, depending on the case type, the specific playbook for the supplier case opens.

For more information, see [Case playbook for specific supplier case types](https://servicenow-prod.fluidtopics.net/D8hCZhdTowZl1T4NAYxScA "Source-to-Pay Workspace includes a generic case playbook to complete supplier cases of specific case types.") and [Playbook for updating the supplier primary data](https://servicenow-prod.fluidtopics.net/C~oA~Elgns6NkyMFeoxWGg "Source-to-Pay Workspace includes a playbook that you use for updating the supplier primary data.").
**Conceitos relacionados**   

* [Manage supplier cases from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/4cpTx30Ax_kQhTCnzJz5UA "You can create and manage supplier cases for suppliers in the Source-to-Pay Workspace.")