---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Customize Now Assist for Accounts Payable Operations (APO) to use the Virtual Agent chat

# Customize Now Assist for Accounts Payable Operations (APO) to use the Virtual Agent chat {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

If you have the admin role, you can configure the Now Assist for Accounts Payable Operations (APO) application so that the supplier contacts can use the generative AI skills in Source-to-Pay Workspace and in Core UI.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Use the Now Assist Admin console to configure Now Assist for APO. This console contains everything that you need to install the plugins and configure the generative AI skills. For additional information, see [Overview tab in Now Assist Admin](https://www.servicenow.com/docs/access?context=configuring-now-assist&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

## Procedimento

1. Install the Now Assist for Accounts Payable Operations (APO) plugin (com.snc.sn_ap_gen_ai).  
   * For information about the plugin dependencies and plugin activation order, see [Supporting information for Now Assist for Supplier Lifecycle Operations (SLO)](https://servicenow-prod.fluidtopics.net/GT~svpnIy3a5DnNoDWEk4g "Get a quick overview of the important information that is related to the Now Assist for Supplier Lifecycle Operations (SLO) application.").
   * For information about the installation process, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).
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2. Navigate to AllConversational InterfacesAssistants.
3. From the list of existing LLM Virtual Agents, select Now Assist in Virtual Agent - Supplier.
4. Review the details about Virtual Agent by selecting Overview and then selecting Save and continue to go to the next step in Guided Setup.
5. Review the selected conversational skills by selecting Now Assist skills and then selecting Save and continue to go to the next step in Guided Setup.
6. Review the selected portal by selecting Display experience and then selecting Save and continue to go to the next step in Guided Setup.
7. Review the search sources by selecting Information Sources and then selecting Save and continue to go to the next step in Guided Setup.
8. Review the branding information by selecting Branding and then selecting Save and continue to go to the next step in Guided Setup.
9. Review the structure of the chat experience by selecting Chat experience and then selecting Save and continue to go to the next step in Guided Setup.
10. Review all the details by selecting Review and then selecting Turn on.
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