---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Explore

# Explore Finance Case Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Learn about the benefits and capabilities of Finance Case Management.

## Benefits {#explore-fin-case-mgmt__section_oyq_333_q2c}

Finance Case Management offers the following benefits:

* Deflect cases by providing process guidance and knowledge articles.
* Improve case routing so that finance specialists handle only the relevant inquiries, saving time.
* Shorten response times by streamlining finance-related inquiries.
{#explore-fin-case-mgmt__ul_lw2_k33_q2c}

## Themes {#explore-fin-case-mgmt__section_dyl_kxh_wfc}

As part of the Next Experience default theme provided by the ServiceNow platform, new customers will have the Next experience coral theme enabled by default in their instance. All the email notification templates in Accounts Payable
Operations are coral themed.

The dark theme emits less blue light, making the display easier for your eyes and less disturbing in low-light settings. The dark theme is supported for configurable workspaces, lists, forms, dashboards, and reports.

For more information on customizing coral theme, see [Working with themes in Next Experience](https://www.servicenow.com/docs/access?context=next-experience-theming&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).

An example of the email notification template with coral theme is shown below.

## Finance Case Management applications {#explore-fin-case-mgmt__section_gtp_ql3_q2c}

Finance Case Management uses the following applications:

Employee Center
:   The Employee Center provides a self-service option for finance inquiries and requests. This enables employees to manage tasks related to finance requests, and provides visibility and transparency of finance processes.

Finance Operations Workspace
:   Finance Operations Workspace provides a single system of action to manage and prioritize work. The application displays critical information to prioritize work, and it eliminates tool sprawl.
* **[Explore the Finance Operations Workspace](https://servicenow-prod.fluidtopics.net/q1kQnsJnHjfzdTt~V0qvvg)**   
  The Finance Operations Workspace is a single system to manage and prioritize work.