---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Manage supplier contacts

# Manage supplier contacts from the Source-to-Pay Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add or remove supplier contacts, elevate access or remove elevated access to contacts from the Source-to-Pay Workspace.
* **[Add a supplier contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/XBSRCAM_jIt9UiLE5mHpXQ)**   
  Add supplier contacts so that they can access the Supplier Collaboration Portal and start working on the most important tasks.
* **[Remove a supplier contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/SfAZrLGMakrul~_ZaGbKPw)**   
  Remove non-essential supplier contacts for a supplier from the Source-to-Pay Workspace.
* **[Elevate a contact to the primary contact role from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/7_8ysTSur7A_duSYTeTiFw)**   
  Elevate a contact to the primary contact role to enable them to access and manage all the contacts and tasks in the Supplier Collaboration Portal.
* **[Restrict the primary contact role for a contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/xzeM1QjS6lFcd3vSv6wPzQ)**   
  Remove the primary contact role for a contact to prevent them from accessing all the contacts and tasks in the Supplier Collaboration Portal.

**Conceitos relacionados**   

* [Manage supplier details](https://servicenow-prod.fluidtopics.net/Efm8jzS5nZrrOh069hWPDw "As a supplier manager, view all the information about a supplier, view supplier locations, manage cases, and view procurement information.")
* [Manage internal stakeholders](https://servicenow-prod.fluidtopics.net/Nr50DCF1oByHc2h0cEH4Fw "Internal stakeholders represent key relationship types associated with a supplier such as Business owner, Category manager, or Procurement manager. Mapping internal stakeholders to a unique relationship type enhances governance data visibility and facilitates effective relationship management with a supplier.")
* [Manage supplier cases from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/4cpTx30Ax_kQhTCnzJz5UA "You can create and manage supplier cases for suppliers in the Source-to-Pay Workspace.")
* [Manage supplier tasks from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/hziKlAbahXv8AtRP3tpBpg "You can create and manage tasks for suppliers and internal users in the Source-to-Pay Workspace.")
* [Interaction Management in Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/dpl5mK5a9fquWIeQBwolOQ "Interactions are a centralized location for all communication channels available in Source-to-Pay Workspace. Interaction Management involves managing supplier-related queries from different sources, such as an email, chat, message, or SMS.")
* [Composing emails with predefined content from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/46HmyaXi~EfB9w3ptOvTeA "Insert predefined content into the message body of emails that you send from the email client in the Source-to-Pay Workspace.")
* [Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/sm3RJo4ZGLB7yD4HMCnSaQ "The Overall supplier dashboard provides a comprehensive view of the entire supplier base's performance in one centralized location, aggregating data across all suppliers to give you enterprise-wide insights.")
* [Emails view for supplier managers](https://servicenow-prod.fluidtopics.net/4NnQXdG~DuTO6fJCg~nzJA "Supplier managers can access all emails including system-triggered emails, inbound replies, and error emails from the Source-to-Pay Workspace at case, task, and supplier levels.")  
**Tarefas relacionadas**   

* [Create a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/lpPK~aqcssnugGtKnY8y7A "Create a supplier to quickly onboard the supplier using playbooks and start purchasing goods and services.")
* [Offboard a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/WXYCw_PMqxbdTaEaMc4pAA "Offboard a supplier due to performance issues or when you learn that the supplier follows practices that are inconsistent or unethical.")
* [Accept an incoming chat request from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/6IZHfNp~RoVN8tnIMMIRZg "As a supplier fulfiller, accept an incoming chat request from the Supplier Manager Workspace Inbox to start a chat session with a supplier contact.")
* [Create supplier case from Universal Request](https://servicenow-prod.fluidtopics.net/T5smYPr0tbHVOKDW0EW_ag "Routing agents can create a supplier case from the Source-to-Pay Workspace to resolve a Universal Request.")
* [Add a supplier contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/XBSRCAM_jIt9UiLE5mHpXQ "Add supplier contacts so that they can access the Supplier Collaboration Portal and start working on the most important tasks.")
* [Remove a supplier contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/SfAZrLGMakrul~_ZaGbKPw "Remove non-essential supplier contacts for a supplier from the Source-to-Pay Workspace.")
* [Elevate a contact to the primary contact role from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/7_8ysTSur7A_duSYTeTiFw "Elevate a contact to the primary contact role to enable them to access and manage all the contacts and tasks in the Supplier Collaboration Portal.")
* [Restrict the primary contact role for a contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/xzeM1QjS6lFcd3vSv6wPzQ "Remove the primary contact role for a contact to prevent them from accessing all the contacts and tasks in the Supplier Collaboration Portal.")

