---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Request elevated access

# Request elevated access {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Submit a request to gain access to the privileges of the primary contact
role.

## Antes de Iniciar

Role required: sn_slm.contact

## Por Que e Quando Desempenhar Esta Tarefa

The Request elevated access catalog item is available only to the secondary contact
role. A secondary contact is a user that has the Primary contact column set to
false on the Vendor Contacts page.

## Procedimento

1. Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.  
   For example, https://example.com/supplier.
2. Select the supplier from the My Company drop-down list of suppliers associated with your profile.  
   Importante:  
   The list of suppliers under My Company is available from the Xanadu December 2024 release onwards, only if M2M mapping between supplier contact and suppliers is enabled.
3. In the portal header, select Raise a request.
4. Select the Request an access change request catalog item under the General category.
5. In the Supplier field, search for and select the supplier.  
   The Supplier field is auto-populated with the supplier
   name, but you can change its value, if required.
6. From the Urgency drop-down list, specify how soon you want the request to completed.  
   * High
   * Medium
   * Low
   {#request-elevated-access__ul_u2s_gg5_t5b}
7. In the Reason for requesting elevation field, enter the reason for making this request.
8. Select the add attachments icon (![Add attachments icon.]()) to add attachments, such as documents and image files, to the request.
9. Select Submit.  
   If more than one primary contact exists for a supplier, then approval tasks are created and assigned to all the primary contacts. When any one of the primary contacts approves or rejects the approval task from the My
   To-dos page, the approval tasks assigned to the other primary contacts are automatically canceled.

   The secondary contact receives an email notification, regardless of whether the request is approved or rejected.

   After the primary contact approves the request, the secondary contact role is elevated to that of the primary contact.
**Conceitos relacionados**   

* [Raising requests from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/GjB4YjAw7ZKHfN56xnSbDg "You can raise requests using the supplier catalog by selecting Raise a request in the Supplier Collaboration Portal header.")  
**Tarefas relacionadas**   

* [Add or remove a supplier location using the supplier catalog](https://servicenow-prod.fluidtopics.net/uslIYAuPz0LKj2_Rz9jy7w "Submit a request to add a new supplier location or remove an existing one to keep the supplier information up to date.")
* [Add a supplier contact using the supplier catalog](https://servicenow-prod.fluidtopics.net/9lMlESJs_Op81m_PZ93KAg "Add the supplier contacts so that they can access the Supplier Collaboration Portal and start working on the assigned tasks.")
* [Remove a supplier contact using the supplier catalog](https://servicenow-prod.fluidtopics.net/0JQU13S3PpCEsZA_wxbeyg "Remove a supplier contact that you no longer require.")
* [Ask a question using the supplier catalog](https://servicenow-prod.fluidtopics.net/_Vr_DToOf4zfaxizf8vu9A "Submit a question that you need an answer for.")
* [Submit an idea using the supplier catalog](https://servicenow-prod.fluidtopics.net/LEyM2iI45sufMtjwqfGkkA "Submit an idea you would like to share.")
* [Submit an issue using the supplier catalog](https://servicenow-prod.fluidtopics.net/nx5qir4CR7~XLzn52Yxs8g "Submit an issue that you need help with.")
* [Update banking details using the supplier catalog](https://servicenow-prod.fluidtopics.net/w48p_C57eEzLOFdir9X36A "Keep the banking information up to date to ensure timely payments without any delays.")
* [Update company profile using the supplier catalog](https://servicenow-prod.fluidtopics.net/rCcHny1ON80ph_FB33J1AA "Update the company profile when the details about your company change.")
* [Update default supplier](https://servicenow-prod.fluidtopics.net/YIojhSxQvt6CXmC_bCaA7Q "Update the default supplier when multiple suppliers are linked with your profile.")
* [Request something else using the supplier catalog](https://servicenow-prod.fluidtopics.net/qMh94fiYE4qqQO58lwJYYA "Request something else if the available catalog items in the supplier catalog do not meet your needs.")