Create an invoice exception definition

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • You can create invoice exception definition for invoices of types PO, Non-PO, credit memo.

    Antes de Iniciar

    Role required: sn_ap_apm.admin

    Procedimento

    1. Navigate to All > Accounts Payable Operations > Administration > Invoice exception definition.
    2. On the Invoice exception definitions form, select New.
    3. On the Invoice exception definition form, fill in the fields.
      For a description of the field values, see Invoice exception definition form. Example: Missing business owner or legal entity.
    4. Select Active.
    5. Select Applicable to as PO invoice.
    6. Enter the order number by which the exception must be executed.
    7. Select and hold (or right-click) on the form > Save.
    8. Configure the subflow that you want to choose from the drop-down list.

      For more information on sub flows, see Create subflow in workflow studio.

    9. Select Save.
    10. Open the invoice record with all fields configured and click View invoice processing case.
      The exception engine runs and displays exceptions in the Review exceptions activity card of the playbook.
    11. Click Resolve exceptions activity card.
      The exceptions are displayed. Navigate to the invoice details and populate the valid business owner details.
    12. Navigate to the invoice details and populate the valid business owner details.
    13. Click Save.
    14. Click Check exceptions.
      The exception is raised and resolved successfully.