Confirm whether an invoice is a duplicate

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Confirm whether an invoice that is in the Suspected duplicate status is indeed a duplicate to determine if the invoice should be considered for processing.

    Antes de Iniciar

    Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

    Procedimento

    1. Navigate to All > Accounts Payable Operations > Accounts Payable Workspace.
    2. Select the list icon (List icon).
    3. Navigate to Lists > Primary Data > Invoices.
    4. Open an invoice in the Suspected duplicate status.
    5. Select View invoice processing case.
      The invoice processing case opens and displays the following notification at the top:

      Invoice is a potential duplicate. Review invoices in "Potential duplicate invoices" tab to confirm or reject duplicate.

    6. Do one of the following:
      Tabela 1. Duplicate invoice exception options
      Option Action
      To mark an invoice as not a duplicate
      1. Select Not a duplicate.

        A message appears asking you for a confirmation.

      2. Select Yes.

        The status of the invoice changes to Accepted.
      To mark an invoice as a duplicate
      1. Select Confirm duplicate.

        A message appears asking you for a confirmation.

      2. Select Yes.

        The status of the invoice changes to Confirmed duplicate and the state of the invoice processing case changes to Closed incomplete.