Provide Signing Key in ServiceNow instance

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Provide Slack app details and Signing Key in your ServiceNow instance for authenticating requests from ServiceNow.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Slack > Slack Configurations.
    2. Open the default record.
      You can also create new record to provide other signing keys.
    3. On the form, fill these values.
      Table 1. Slack Configuration form
      Field Description
      Slack App Name of your Slack app.
      Note:
      This name should same as the app name provided while creating the Slack app.
      Connection Alias Connection alias associated with the selected app in the Connections tab.
      Property Name Name of the Slack configuration. Enter Signing Secret.
      Signing Secret Signing Secret of your Slack app.
    4. Click Update.