Microsoft Azure Resource Management Spoke

  • Release version: Australia
  • Updated August 3, 2023
  • 2 minutes to read
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    Summary of Microsoft Azure Resource Management Spoke

    The Microsoft Azure Resource Management spoke enables ServiceNow customers to create, update, and delete resources within their Microsoft Azure subscription directly from the ServiceNow platform. This integration streamlines cloud resource management by automating tasks based on events in ServiceNow.

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    To use this spoke, an IntegrationHub subscription is required, along with the installation and setup of the Microsoft Azure Resource Management spoke plugin. It operates with API version 2021-04-01 and may support later versions.

    Key Features

    • Resource Management Actions: Automate management of Azure resources such as databases, elastic pools, resource groups, SQL servers, and retrieve operational status of resources like virtual machines and networks.
    • Metadata Retrieval: Access lists of databases, elastic pools, locations, resource groups, and SQL servers within your Azure environment.
    • Connection and Credential Aliases: Use aliases to centrally manage connection and OAuth credential information. This simplifies configuration across multiple environments and avoids the need to update individual actions when credentials change.
    • Dependencies: Requires several ServiceNow plugins including Complex Object, IntegrationHub Runtime, Flow Designer - Dynamic Inputs, and IntegrationHub Action Step - REST. Some plugins may require additional licensing.

    Practical Benefits for ServiceNow Customers

    • Centralize Azure resource control within ServiceNow, reducing the need to switch between platforms.
    • Automate routine Azure resource management tasks triggered by ServiceNow events, improving efficiency and consistency.
    • Manage multiple Azure environments easily by leveraging connection aliases, ensuring secure and scalable integration setups.
    • Access required apps and updates via the ServiceNow Store, with version history and release notes to support maintenance and upgrades.

    Azure Resource Management enables you to create, update, and delete the resources in your Microsoft Azure subscription from within ServiceNow.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    IntegrationHub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    These spokes depend on the installation of the Microsoft Azure Resource Management spoke plugin and its setup for the execution of their actions.
    • Microsoft Azure SQL Database spoke
    • Microsoft Azure Virtual Network spoke
    • Microsoft Azure Managed Storage spoke
    • Microsoft Azure Cosmos DB spoke
    • Microsoft Azure Notification Hub spoke
    • Microsoft Azure Traffic Manager spoke
    • Microsoft Azure Automation spoke
    • Microsoft Azure Virtual Machine spoke

    Spoke version

    Microsoft Azure Resource Management spoke v2.1.0 is the latest version.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:

    • Complex Object (com.glide.cobject)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    Note:
    Some of these plugins are licensable features and require an appropriate license if used outside the spoke implementation. For information on licenses, contact your account manager.

    Supported versions

    This spoke was built for the API version 2021-04-01, but may be compatible with the later versions.

    Spoke actions

    The Microsoft Azure Resource Management spoke provides actions to automate the resource management tasks when events occur in the ServiceNow instance. Available actions include:
    Category Action Description
    Metadata Retrieval Look up Databases Retrieves a list of databases in a server.
    Look up Elastic Pools Retrieves a list of elastic pools in Microsoft Azure.
    Look up Locations Retrieves a list of locations.
    Look up Operational Status of Resource Returns the operational status of the resource (virtual machine, network, disk, and so on) that is created or updated.
    Look up Resource Groups Retrieves a list of resource groups.
    Look up SQL Servers Retrieves a list of servers in a resource group.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    For information about setting up the spoke, see Set up the Microsoft Azure Resource Management spoke.