The ServiceNow® Usage Insights application enables you to monitor how users interact with your ServiceNow Core UI, Next Experience, Portal, and Mobile applications. Knowing how your users interact with these applications enables you to improve how you manage your ServiceNow instance.

Get started

ExploreLearn about Usage Insights features	Configure Enable application tracking and user consent
UseDiscover capabilities and possible customizations	ReferenceUnderstand user roles and related properties

Troubleshoot and get help

• Ask questions and view Usage Insights articles and video content in the Platform Analytics community.
• Search the Known Error Portal for known error articles
• Contact Customer Service and Support

Additional references

• Usage Insights for mobile applications
• Usage Insights for Service Portal