---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# PA Widgets on Service Portal

# Performance Analytics widgets on
Service Portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can show Performance Analytics
indicators and breakdowns using Service Portal.  
When you edit a portal, add the Performance Analytics widget. Use the widget options to select an existing Performance Analytics widget to show on the portal and whether to show its title. Abbildung : 1. Performance Analytics widget

## Security requirements for viewing widgets {#service-portal-pa-widget__section_b45_3tx_vfb}

Starting with Quebec, widgets follow indicator and breakdown access control
lists (ACLs). Outside of ACLs, no roles are required for viewing widgets.{#service-portal-pa-widget__p_nw2_nfg_h1c}  
However, if you upgrade an instance from a version earlier than Quebec, by default the rules from before Quebec still apply. Indicator and breakdown ACLs are followed only in these areas:

* List widgets follow indicator ACLs.
* When viewing breakdowns, breakdown ACLs apply.
{#service-portal-pa-widget__ul_t4m_111_lmb}  
Furthermore, on an upgraded instance, the following widgets may require users to have the pa_viewer role:

* List widgets
* Text widgets
* The Breakdowns section of Workbench widgets
{#service-portal-pa-widget__ul_lxg_rrx_vfb}

Upgraded instances cannot automatically follow the rules introduced in Quebec because of the variation in how ACLs are configured.{#service-portal-pa-widget__p_qw2_nfg_h1c}
**Zugehörige Konzepte**   

* [Reports on Service Portal](https://servicenow-prod.fluidtopics.net/mXZDpbbiQ0smuVqQNGX2qg#service-portal-reporting-widget "Show existing reports in a Service Portal.")
* [Performance Analytics widgets](https://servicenow-prod.fluidtopics.net/Gf8FiE0KuTlaxCMNf5iqyg "Widgets enable you to define visualizations for indicator scores. Widgets are shown on dashboards.")  
**Zugehörige Informationen**   

* [Create and edit a page using the Service Portal Designer](https://www.servicenow.com/docs/access?context=t_ConfigureAPage&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)

## Activate the Performance Analytics and Reporting - Service Portal Widgets plugin {#ariaid-title2}

You can activate the Performance Analytics and Reporting - Service Portal Widgets plugin (com.snc.pa.sp.widget) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

### Vorbereitungen

Role required: admin

### Warum und wann dieser Vorgang ausgeführt wird

The Service Portal Widget plugin activates these related plugins if they are not already active.{#activate-sp-pa-report-widgets__table_jmj_5yb_k1b__entry__2}

| Plugin | Description |
|-|-|
| Service Portal \[com.glide.service-portal\] | Core Service Portal functionality. |
[Tabelle : 1. Plugins for Performance Analytics and Reporting - Service Portal Widgets]

{#activate-sp-pa-report-widgets__table_jmj_5yb_k1b}

### Prozedur

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-sp-pa-report-widgets__find-plugins-cmd}
{#activate-sp-pa-report-widgets__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-sp-pa-report-widgets__p_cb1_nfg_h1c}
   {#activate-sp-pa-report-widgets__find-plugin-cmd}
{#activate-sp-pa-report-widgets__find-plugin}
3. Select Install to start the installation process.  
   Hinweis:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html). {#activate-sp-pa-report-widgets__activate-plugin}
{#activate-sp-pa-report-widgets__activate-plugin}{#activate-sp-pa-report-widgets__steps_rfx_bf1_2t}
**Zugehörige Informationen**   

* [List of plugins](https://www.servicenow.com/docs/access?context=list-of-plugins&version=australia&pubname=australia-platform-administration&ft:locale=en-US)