---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Define actions for task logging

# Define user actions for task logging {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Group workstation user actions as a task that can be logged to provide data for a Task activity analysis.

## Vorbereitungen

Role required: sn_tm_core.analyst, sn_tm_core.power_user, sn_tm_core.admin

## Prozedur

1. Navigate to WorkspacesTask Mining Workspace.
2. Navigate to the project you want to group tasks for.
3. Select Task scope from the left navigation.  
   If the list of active tasks is empty, no tasks have been defined for this project.
4. **Wahlweise:** Select Skip if you aren't adding any mapped or user-initiated tasks.
5. Select Add task scope.
6. Select the type of task scope you want to create.  
   The available options are:

   Automated
   :   Activity collection is based on mapped task activities.

   User-initiated
   :   Activity collection is user-initiated tasks. Workstation users to start and stop activity collection by following instructions. Targeted activity collection only uses user-initiated task scopes, and at least
       one task must be defined if you choose this option.

7. On the form, fill in the fields.

{#mine-data__table_plp_4db_kcc__entry__2}

| Field | Description |
|-|-|
| Task name | Name for the automated task. |
| Source table | The table from which you choose what actions to group. |
| Edit conditions | Conditions based on the selected source table that determines the required task. |
| Activity | Activity that you want to group and from which you want to retrieve task state changes. |
| Start | State that triggers the starting point of the task. |
| End | State that triggers the end point of the task. |
[Tabelle : 1. Automated task form]

{#mine-data__table_plp_4db_kcc}

{#mine-data__table_djv_kgf_nhc__entry__2}

| Field | Description |
|-|-|
| Task name | Name for the user-initiated task. |
| Task instructions | Directions for workstation users to start and stop activity collection. |
[Tabelle : 2. User-initiated task form]

{#mine-data__table_djv_kgf_nhc}

8. Repeat steps 5--7 for every task you want to add to this project.
9. Select Save and continue.

## Task definition for P1 incidents {#mine-data__example_azx_kv5_xcc}

To configure a task to track the status of P1 incidents from creation to closing, you would set the values in the following table.{#mine-data__table_w1l_wfs_pfc__entry__2}

| Field | Value |
|-|-|
| Source table | Incident |
| Activity | State |
| Start | New |
| End | Closed |
[Tabelle : 3. Example: P1 incident tracking task]

{#mine-data__table_w1l_wfs_pfc}

## Nächste Maßnahme

Select workstation users you want to collect activity data from and create data requests. For more information, see [Add workstation users to a Task Mining project](https://servicenow-prod.fluidtopics.net/690TmbSeEzG2E8wCQzpglw "Select workstation users you want to collect activity data from and create data requests.").