---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Configure KPIs

# Configure KPIs for SPM work items in the Process Mining dashboard {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Add the desired Key Performance Indicators (KPIs) to monitor the performance of the SPM work items in the Process Mining Summary and insights page. Remove the indicators that you no longer want to use.

## Vorbereitungen

Wichtig:  
This feature is available with the ServiceNow Store Process Mining SPM content pack v1.0. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).

Role required: Administrator

## Prozedur

1. Ensure that you have the Project Portfolio Management Standard plugin installed.
2. [Add the desired indicator data source](https://servicenow-prod.fluidtopics.net/YosldGecV34c8~oUOhJedw#c_IndicatorSources "Indicator sources are data sets consisting of filtered records from one table or database view.") to the Summary and insights page.  
   For demands, the KPIs are Active Demands and Average Days Demand Open.